Most heads of organizations have a tendency to talk rather than listen. Therefore, they are oblivious of the grievances of their employees. It is not that they are unaware of issues that arise but they pretend that the problems are non-existent. They have penance for talking hours on end without actually resolving any issue. They fear that if they did give their employees a fair hearing, it would reflect poorly on their administrative skills.
5.5 Humorous Talk Alone Is Not Enough!
It is a well-known fact that people like to listen to good speakers, especially if they are witty and engaging however eloquence in English and wit cannot keep things going in an organization. There should be a humane touch to every word …show more content…
Sometimes, people who have the right word but the wrong tone can end up offending the hearer. Tone is also related to the persona or the image that writers intend to portray to audiences. Tone can range from sarcastic to humorous, to serious, to questioning, to angry, to persuasive, or to informative. Personal touch is important. People relate to one another better when they can meet in person and read each other’s body language, so they can feel the energy the connection creates. If personal contact is not possible, the next best way is to connect is by talking on the …show more content…
How many times has someone said “Good job” or “This will do” or “We’ll talk sometime later”. How about comments like, “You can do better than this” “Your work has potential” or “Is this rough draft Language or final copy?” These comments are vague and difficult to interpret - even if they are honest.
In workplace environment, it is always a good idea to keep conversations short and concise. Most organizations suffer from the ordeal of having to attend seemingly endless meetings. With inconclusive meetings and subsequent meetings on the rise, communication has increased rapidly at the cost of important work. Mostly, the work is shelved or postponed and an important deadline is not met. Meetings do play a major role in sorting out issues but certain limits should be set for deliberations.
7.0 Importance of English Oral skill
English oral communication skill is given more emphasis than written communication in working place. Malaysian employers expect employees to possess and demonstrate their English oral skill as early as at the recruitment interview