5dcm
5DCM
Developing Coaching and Mentoring within Organisations
CIPD Membership Number 23141918
Introduction
This report has been written to aid the development of coaching and mentoring within a leading banking and financial service company.
As public sector organisations implement severe cuts and the private sector faces increased competition, all having to manage 'more with less', an increasing number of organisations are turning coaching and mentoring into their training and development solution of choice.
This report will determine the value of coaching and mentoring; highlight some factors to consider when developing coaching and mentoring and show models and methods that may be required to support, deliver and implement the plan.
For the purpose of this report all of the coaching and mentoring is conducting ‘in house’ using trained members of staff already employed within the company.
Relative Value of Coaching and Mentoring
Coaching
The relative value of coaching within this financial organisation has the potential to be huge, both in staff development and the overall culture of the business environment.
When researching the value of coaching, one can see the following benefits across the branch at all levels:
By Life/Personal Coaching (in order of highest mentions):
• Increased confidence
• Increased self-awareness (through time to think and reflect)
• Decision making framework to make (better) quality decisions
• Improved time/stress management
By Executive/Personal Coaching clients (in order of highest mentions):
• Increased self awareness (leading to increased emotional intelligence)
• Increased confidence
• Greater clarity around desired goals and how to achieve them
• Improved time management (leading to time savings)
By Career Coaching clients (in order of highest mentions):
• Increased confidence
• New perspectives
• Options on how to deal with
Developing Coaching and Mentoring within Organisations
CIPD Membership Number 23141918
Introduction
This report has been written to aid the development of coaching and mentoring within a leading banking and financial service company.
As public sector organisations implement severe cuts and the private sector faces increased competition, all having to manage 'more with less', an increasing number of organisations are turning coaching and mentoring into their training and development solution of choice.
This report will determine the value of coaching and mentoring; highlight some factors to consider when developing coaching and mentoring and show models and methods that may be required to support, deliver and implement the plan.
For the purpose of this report all of the coaching and mentoring is conducting ‘in house’ using trained members of staff already employed within the company.
Relative Value of Coaching and Mentoring
Coaching
The relative value of coaching within this financial organisation has the potential to be huge, both in staff development and the overall culture of the business environment.
When researching the value of coaching, one can see the following benefits across the branch at all levels:
By Life/Personal Coaching (in order of highest mentions):
• Increased confidence
• Increased self-awareness (through time to think and reflect)
• Decision making framework to make (better) quality decisions
• Improved time/stress management
By Executive/Personal Coaching clients (in order of highest mentions):
• Increased self awareness (leading to increased emotional intelligence)
• Increased confidence
• Greater clarity around desired goals and how to achieve them
• Improved time management (leading to time savings)
By Career Coaching clients (in order of highest mentions):
• Increased confidence
• New perspectives
• Options on how to deal with
References: MEGGINSON, D. and CLUTTERBUCK, D. (2004) Techniques for coaching and mentoring. Oxford: Elsevier Butterworth-Heinemann. ARNEY, E. (2006) Guiding vision. Coaching at Work. Vol 1, No 7, November/December. pp34–36. CHARTERED INSTITUTE OF PERSONNEL AND DEVELOPMENT. (2005) Managing external coaches: practical tips for HR [online]. Practical tool. London: CIPD. Available at: http://www.cipd.co.uk/tools GUEST, A.B., WILLIS, P. (2003) Coaching – Take the ride – but avoid the bandwagon. Total Business. Available at: http://www.coachingnetwork.org.uk/ resourcecentre/articles/ViewArticle.asp?artId=77