Administrative Assistant Case Study
Administrative Assistant /Online Rep.
QIQMSB, POS, North Hills, CA
Apr. 16 – Aug. 17
Overseeing front office area by welcoming visitors and responding to requests, in-person or by phone. Point of contact between clients, vendors, and company departments. Processing online credit card purchases and data entry of orders. Expense and inventory management through online reporting system and QuickBooks. Online customer service support.
Sales Associate
Nordstrom Rack, Woodland Hills, CA
Oct.15 – Oct.16
Warmly greet and direct guests to desired area or item. Consulting with customers to determine needs and best suited items. Conducting cash and mobile POS sales, returns, discounts, phone and online orders. Merchandise display setup adhering to
up to date fashion trends. Floor maintenance in restocking items, organizing sales floor, and removing trash.
Office Assistant
Otis College of Art & Design, Los Angeles, CA
Oct. 13- Oct. 14
Cordially greeting artists, teachers, parents, and students. Incoming communication through phone and email. Copying, filing, faxing, organizing, and archiving documents. Maintaining front desk in a clean and organized manner. Sorting, distributing, and mailing packages to correct locations.
ABOUT: Highly personable retail and customer service associate skilled in POS sales and handling customer inquiries. Trust worthy in cash handling, accurate expense recording, and welcoming attitude when helping guests. Key experience in both women’s fashion and accessory retail. Capable of being part of a team effort while also taking initiative to manage alone with little to almost no direction. Strong work ethic ensuring environment is properly run and customer’s needs are accurately met.
QIQMSB, POS, North Hills, CA
Apr. 16 – Aug. 17
Overseeing front office area by welcoming visitors and responding to requests, in-person or by phone. Point of contact between clients, vendors, and company departments. Processing online credit card purchases and data entry of orders. Expense and inventory management through online reporting system and QuickBooks. Online customer service support.
Sales Associate
Nordstrom Rack, Woodland Hills, CA
Oct.15 – Oct.16
Warmly greet and direct guests to desired area or item. Consulting with customers to determine needs and best suited items. Conducting cash and mobile POS sales, returns, discounts, phone and online orders. Merchandise display setup adhering to
up to date fashion trends. Floor maintenance in restocking items, organizing sales floor, and removing trash.
Office Assistant
Otis College of Art & Design, Los Angeles, CA
Oct. 13- Oct. 14
Cordially greeting artists, teachers, parents, and students. Incoming communication through phone and email. Copying, filing, faxing, organizing, and archiving documents. Maintaining front desk in a clean and organized manner. Sorting, distributing, and mailing packages to correct locations.
ABOUT: Highly personable retail and customer service associate skilled in POS sales and handling customer inquiries. Trust worthy in cash handling, accurate expense recording, and welcoming attitude when helping guests. Key experience in both women’s fashion and accessory retail. Capable of being part of a team effort while also taking initiative to manage alone with little to almost no direction. Strong work ethic ensuring environment is properly run and customer’s needs are accurately met.