Communication Process
Complete the table below.
Review the steps of the communication model.
Describe each step using your own personal or business example in paragraph form.
Review pp. 10 & 11 of Ch. 1 of Business Communication Today for more information.
Steps of Communication Model
Personal or Business Scenario
1. Sender has an idea.
Since I live with my mother, I felt it was a good idea that we were able to communicate with each other effectively. I was the sender when I wanted to comment about something that was said to my daughter.
2. Sender encodes the idea in a message.
This will allow me to put my thoughts into words effectively so as not to lose meaning in translation.
3. Sender produces the message in a medium.
Because writing something of this nature seems impersonal, I decided to verbally address this issue with her.
4. Sender transmits message through a channel.
I verbally convey how I felt when I heard something said to my daughter that I didn’t feel was appropriate and asked that we do what we can to make sure it doesn’t happen again.
5. Audience receives the message.
She allowed me the opportunity to express how I felt about the subject.
6. Audience decodes the message.
She decodes the message and she immediately jumps down my throat and tells me that I only have the right to ask that if this had happened once before.
7. Audience responds to the message.
She informed me that I had no right to ask her to make sure it doesn’t happen again because it only happened one time; which implies it was accidental. And that if it were to happen a second time, then and only then, would I have the right to ask her that.
8. Audience provides feedback to the sender.
This, in turn, leads to a long and drawn out discussion; but probably one of the best we have ever had because we were actually able to get to a common ground and actually conveyed things to one another that we had not been able to before.
You May Also Find These Documents Helpful
-
Review pp. 10 & 11 of Ch. 1 of Business Communication Today for more information.…
- 250 Words
- 1 Page
Satisfactory Essays -
Since sometimes we work in different areas of the building, I have to decide which means of communication I should use. In this example, I will send her a written medium.…
- 456 Words
- 2 Pages
Satisfactory Essays -
important to communicate is if a child is going through a tough time and has trusted you…
- 741 Words
- 3 Pages
Good Essays -
Communication should always be used to form and maintain good relationships not only with the children, and parents but also with work colleagues within the setting too.…
- 2494 Words
- 10 Pages
Good Essays -
References: Locker, K. O., & Kienzler, D. S. (2008). Business and Administrative Communication. New York, NY: McGraw-Hill/Irwin.…
- 1054 Words
- 5 Pages
Better Essays -
• Verbal communication should be clear, concise and use age appropriate language to avoid misunderstandings or confusion. Words should be spoken calmly in a tone which is professional and shows respect to the recipient.…
- 2427 Words
- 10 Pages
Good Essays -
b. Why does the speaker address her audience directly, especially in paragraphs 4 and 10? How would you describe that audience?…
- 975 Words
- 4 Pages
Satisfactory Essays -
7. What do I want my audience to think, do, feel, or believe after reading my message?…
- 541 Words
- 3 Pages
Satisfactory Essays -
I would explain to her; I need to do an assessment about her; I will be asking personal questions about you and your family. You mentioned children, and they…
- 582 Words
- 3 Pages
Good Essays -
At my place of work Dulwich Montessori Nursery School, we communicate for different reasons these reasons are:…
- 480 Words
- 2 Pages
Satisfactory Essays -
When communicating with children or adults you should always think about the way that you relate to them through your body language and speech and the message that they can send out. When communication breaks down, bad feelings can occur.…
- 3801 Words
- 16 Pages
Powerful Essays -
I said that I don't remember to much and that she doesn't like talking about the past because we are living in the present.…
- 893 Words
- 4 Pages
Good Essays -
Finally, I left her a very clear voicemail saying that after all we had been through what she was doing to me was extremely unfair. I deserved the courtesy of a face to face conversation and a real explanation as to what was going on.…
- 886 Words
- 3 Pages
Good Essays -
Therapeutic communication is a process in which we can take; to improve an individual’s understanding in the message we are sending through non-verbal and verbal communication. It comprises the use of detailed approaches that encourage an individual to demonstrate ideas and feelings. Therapeutic communication in the nursing practice is key to providing adequate care, understanding and empathy. Within this reflective paper I will reflect on my capabilities to utilise communication skills, assisting me in recognising and discovering the importance of these skills throughout my nursing practice. I will reflect on my use of three communication skills I used in a mock interview during my tutorial class. The skills consist of listening, eye contact and attending. The use of reflection will highlight my strengths and areas that I still need to develop as a novice practitioner.…
- 761 Words
- 3 Pages
Good Essays -
Communication is important in a work setting because it expresses the needs and ideas that need to be shared amongst team members and also children. Socialising and sharing work related information/ideas can express feelings and opinions to one another. Communicating amongst the team makes the team effective by bonding and expressing ideas towards each other. Communication is like sending messages either by speech or by listening. Speaking to individuals in a work setting allows you to understand them. Listening to each other is showing respect in a work place as to each person speaking one at a time.…
- 540 Words
- 3 Pages
Good Essays