Assignment About Amazon.Com

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Assignment About Amazon.Com

Assignment No 1
Amazon.com
Presented by : Ghada Mostafa Abd Allah Attia
Where it started: Earth's Most Customer-Centric Company
With a mission “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices,” Amazon.com and other sellers offer millions of unique new, refurbished, and used items in categories such as books; movies; music & games; digital downloads; electronics & computers; home & garden; toys; kids & baby; grocery; apparel; shoes & jewelry; health & beauty; sports & outdoor; and tools, auto & industrial. The company entered the e-book hardware industry in 2007 with the release of the original Kindle reader. The Kindle family has now grown to include Kindle Fire HD 4G LTE Wireless, with HD display, Dolby Digital Plus, and 4G connectivity; and Kindle Paperwhite, the world’s most advanced e-reader.
Consumers
Technological innovation drives the growth of Amazon.com to offer customers more types of products, more conveniently and at lower prices. Since 1995, Amazon has significantly expanded its product selection, international retail websites, and worldwide network of fulfillment and customer service centers. Today, Amazon retail websites offer everything from toys and video games to MP3 downloads and collectible items.

Amazon has teams across the world working on behalf of its customers at Fulfillment Centers, which provide fast, reliable shipping directly from Amazon’s retail websites, and Customer Service Centers, which provide 24/7 support. In addition, Amazon’s technology teams are located in Seattle and in International Development Centers designed to tap the world’s best technical talent.
Sellers
In 2000, Amazon.com began to offer its best-of-breed e-commerce platform to other retailers and to individual sellers. Today, hundreds of thousands of world-class retail brands and

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