Barbara Walters Interview
MyDavey Bulletin – RC – Barbara Walters - September/October 2017
Suggested Hed: Interviewing Barbara Walters
Art: RC – Barbara Walters.JPG
Cutline: When Walters first retired, she couldn’t believe how “lovely it was to go where you wanted to go when you wanted to go!” Then, she’d get up at 7 AM and spend hours out in the garden, growing “miles of squash.” Now, Walters primarily enjoys nurturing her houseplants and watching Canada’s sports teams on television.
From 1995 to 2004, if you called Davey’s West Toronto office, you likely spoke to Barbara Walters. She was the one who would remember your voice (or even what you were calling about) and help any way she could.
Technically, Walters was a secretary, but everyone who knew her called …show more content…
When I was working at Davey, we were using computers, and shorthand went out of style by then. You have to transition from old to new, and always be open to learning through experience. You have to keep learning to move forward and grow.”
2. Make clients feel special.
“You’ve got to get along with people – especially on the phone. You can’t see who you’re talking to, only hear them. You have to remember every time you answer the phone that there’s a human being on the other end! I always asked names and did my best to recognize voices when I could. A good deal of the time, we would chit chat, and that makes such a difference to clients.”
3. Embrace the job’s variety.
“I answered the phones, talked to customers, typed and handled the paperwork. The fellas I worked with used to say, ‘I don’t know how you do so much!’ There’s no trick! You just get on with it. You keep busy and get through it eventually. It helps if you like the work, and I did really like working at Davey. Really, I liked it all! I liked the people I worked with. I liked talking to the clients. And I learned a lot more about trees. Way back when, when I just got out of school, I didn’t know what I wanted to do. My dad said I could work in an office or be a window dresser, who decorates shop windows. I wonder what my life
Suggested Hed: Interviewing Barbara Walters
Art: RC – Barbara Walters.JPG
Cutline: When Walters first retired, she couldn’t believe how “lovely it was to go where you wanted to go when you wanted to go!” Then, she’d get up at 7 AM and spend hours out in the garden, growing “miles of squash.” Now, Walters primarily enjoys nurturing her houseplants and watching Canada’s sports teams on television.
From 1995 to 2004, if you called Davey’s West Toronto office, you likely spoke to Barbara Walters. She was the one who would remember your voice (or even what you were calling about) and help any way she could.
Technically, Walters was a secretary, but everyone who knew her called …show more content…
When I was working at Davey, we were using computers, and shorthand went out of style by then. You have to transition from old to new, and always be open to learning through experience. You have to keep learning to move forward and grow.”
2. Make clients feel special.
“You’ve got to get along with people – especially on the phone. You can’t see who you’re talking to, only hear them. You have to remember every time you answer the phone that there’s a human being on the other end! I always asked names and did my best to recognize voices when I could. A good deal of the time, we would chit chat, and that makes such a difference to clients.”
3. Embrace the job’s variety.
“I answered the phones, talked to customers, typed and handled the paperwork. The fellas I worked with used to say, ‘I don’t know how you do so much!’ There’s no trick! You just get on with it. You keep busy and get through it eventually. It helps if you like the work, and I did really like working at Davey. Really, I liked it all! I liked the people I worked with. I liked talking to the clients. And I learned a lot more about trees. Way back when, when I just got out of school, I didn’t know what I wanted to do. My dad said I could work in an office or be a window dresser, who decorates shop windows. I wonder what my life