As identified in Barry Tuckman’s model of team development, it is necessary that a project manager is up to the task of resolving conflicts among members of a project team so as to be able to effectively and efficiently deliver the goals of a project for which the team was created for.
A team is defined as a collection of individual members used to manage intergroup activities where there are more than two or three interacting groups. Team members maintain a dual responsibility, one to their primary functional unit and the second to the team. When the team has accomplished its task, each member returns full-time to the functional assignment. …show more content…
This stage of team building is critical and will define the ability of the team to deliver project on time. Disagreement tends to get expressed among the group members, and feelings of anxiety and resentment are also expressed. Some power struggle may ensue at this stage to determine who should assume the informal leadership role in the team. This storming stage is characterized by intra-team conflict. Members accept the existence of the team, but there is resistance to the control the team imposes on individuality. There is sometimes conflict over who will control the team. When this stage is complete, there will be a relatively clear hierarchy of leadership among team …show more content…
This team building stage experiences high level of collaboration, expression of feelings and opinions without fear of sanction, delegated leadership, amongst others. The concepts of esprit dé corp and team synergy are also very much recognized, respected and highly favoured among team members at this stage.
Moving the team from storming to norming to performing:
1. Admit that there are conflicts
2. Identify causes of conflicts
3. Understand expectations and demands of individuals involved in conflict
4. Select method of resolving conflicts by developing norms, rules and ethics
5. Reinstate need for group cohesion and feeling.
6. Monitor and control team progress
Admitting that conflict exists in the team:
The need to admit that conflict exists within the team cannot be overemphasized as this will project or channel courses of action to be taken towards resolving conflict. This phase leads to the identification of possible causes of conflict in the