Business Communication Mba
Master of Business Administration
Semester I
MB0039 – Business Communication - 4 Credits
Assignment
Set- 1
Q1. List the importance of effective communication in the workplace.
Answer:
Importance of Effective Communication at the Workplace
Any workplace thrives with effective communication. Effective communication empowers employees and provides clear direction and feedback agents for employees to express their thoughts, suggestions and concerns. Every business involves people and people need communication to stay informed and satisfied. It also states that communication is one of the most important aspects of management.
Definition
Effective communication is the process of accurately forming a message, sending it and it being completely understood by the recipients. Effective communication requires that verbal (spoken words) and nonverbal (body language, gestures and actions) agree with one another. For example, if a manager verbally says he is interested in the employees ' suggestions but never creates a way or opportunity for employees to express their thoughts, the messages will contradict each other. This leads to confusion and frustration
Function
The purpose of effective communication in the workplace is to provide clear objectives, tools to accomplish those objectives and an action plan to follow. Providing clear direction increases employee satisfaction, which has a direct impact on customer satisfaction, according to morebusinesss.com. It also creates a strong corporate culture where employees trust leadership and feel like they have a voice, according to Alliance Training and Consulting.
For example, if leadership effectively communicates with employees certain goals and expectations, the employees will be able to accomplish the goals with a sense of completion. Effective communication in the workplace provides purpose and reward when the purpose is fulfilled.
Types of Communication
Effective communication in the workplace can manifest
Semester I
MB0039 – Business Communication - 4 Credits
Assignment
Set- 1
Q1. List the importance of effective communication in the workplace.
Answer:
Importance of Effective Communication at the Workplace
Any workplace thrives with effective communication. Effective communication empowers employees and provides clear direction and feedback agents for employees to express their thoughts, suggestions and concerns. Every business involves people and people need communication to stay informed and satisfied. It also states that communication is one of the most important aspects of management.
Definition
Effective communication is the process of accurately forming a message, sending it and it being completely understood by the recipients. Effective communication requires that verbal (spoken words) and nonverbal (body language, gestures and actions) agree with one another. For example, if a manager verbally says he is interested in the employees ' suggestions but never creates a way or opportunity for employees to express their thoughts, the messages will contradict each other. This leads to confusion and frustration
Function
The purpose of effective communication in the workplace is to provide clear objectives, tools to accomplish those objectives and an action plan to follow. Providing clear direction increases employee satisfaction, which has a direct impact on customer satisfaction, according to morebusinesss.com. It also creates a strong corporate culture where employees trust leadership and feel like they have a voice, according to Alliance Training and Consulting.
For example, if leadership effectively communicates with employees certain goals and expectations, the employees will be able to accomplish the goals with a sense of completion. Effective communication in the workplace provides purpose and reward when the purpose is fulfilled.
Types of Communication
Effective communication in the workplace can manifest
Bibliography: Any published works used should be included state: Title, Author, and Date of Publication (some places also like the publisher 's name). A list of acknowledgements - any individuals who have been of assistance and should be thanked. THE END