TMA1 Cross Cultural 031140049
TMA 1
LLS203/05
CROSS CULTURAL INTELLIGENCE
Name : HOR CHEE HORNG
Student ID : 031140049
Class Code : 3CUL1 Contact No : 012-7665755
Email : cheehorng85@hotmail.com
Submission Date: 5th March 2015
Tutor : PERINPARAJAH AL CHINNIAH
Course Coordinator: JASMINE SELVARANI
No. of Pages : 12
QUESTION 1
COMMUNICATION IS ESSENTIAL IN TODAY GLOBAL BUSINESS WORLD
Communication is the basis of business therefore it is essential for us to learn a culture or cultures to help overcome miscommunication and misrepresentation. Smriti Chand points out that effective communication is a basic prerequisite for the attainment of organizational goals, no organization, no group can exist without communication (CHAND n.d.).
Co-ordination of work is impossible and the organization will collapse for lack of communication. Co-operation also becomes impossible because people cannot communicate their needs and feelings to others. Every act of communication influences the organization in some way or other. It is a thread that holds the various interdependent parts of an organization together. When communication is effective, it tends to encourage better performance and job satisfaction. People understand their jobs better and feel more involved in them.
It is through effective communication that an executive ultimately gets work done by others. Therefore, a successful executive must know the art of communication. Moreover, communication is a means whereby the employee can be properly motivated to execute company plans enthusiastically. It is the means by which behavior is modified, change is effected and goals are achieved.
However, communication is not always perfect sailing through. Often we are met with obstacles or barriers which might affect the communication. Below are the three barriers which we always met:
Organizational barriers
Socio-cultural barriers
Psychological barriers
Organizational barriers are always related in an organization structure,
LLS203/05
CROSS CULTURAL INTELLIGENCE
Name : HOR CHEE HORNG
Student ID : 031140049
Class Code : 3CUL1 Contact No : 012-7665755
Email : cheehorng85@hotmail.com
Submission Date: 5th March 2015
Tutor : PERINPARAJAH AL CHINNIAH
Course Coordinator: JASMINE SELVARANI
No. of Pages : 12
QUESTION 1
COMMUNICATION IS ESSENTIAL IN TODAY GLOBAL BUSINESS WORLD
Communication is the basis of business therefore it is essential for us to learn a culture or cultures to help overcome miscommunication and misrepresentation. Smriti Chand points out that effective communication is a basic prerequisite for the attainment of organizational goals, no organization, no group can exist without communication (CHAND n.d.).
Co-ordination of work is impossible and the organization will collapse for lack of communication. Co-operation also becomes impossible because people cannot communicate their needs and feelings to others. Every act of communication influences the organization in some way or other. It is a thread that holds the various interdependent parts of an organization together. When communication is effective, it tends to encourage better performance and job satisfaction. People understand their jobs better and feel more involved in them.
It is through effective communication that an executive ultimately gets work done by others. Therefore, a successful executive must know the art of communication. Moreover, communication is a means whereby the employee can be properly motivated to execute company plans enthusiastically. It is the means by which behavior is modified, change is effected and goals are achieved.
However, communication is not always perfect sailing through. Often we are met with obstacles or barriers which might affect the communication. Below are the three barriers which we always met:
Organizational barriers
Socio-cultural barriers
Psychological barriers
Organizational barriers are always related in an organization structure,
References: Frost, Alan. Introducing Hofstede’s Five Dimensions. March 1st, 2013. http://restaurantkyoto.dk/blog/en/hofstedes-five-dimensions/ (accessed March 5th, 2015). —. Japanese Culture and Hofstede’s Five Dimensions. Feb 28th, 2013. http://restaurantkyoto.dk/blog/en/japanese-culture/ (accessed March 5th, 2015). Itim International. THE HOFSTEDE CENTRE. n.d. http://geert-hofstede.com/china.html (accessed MARCH 5TH, 2015). Kriss, Simon. Hofstede’s Five Cultural Dimensions. May 21st, 2006. http://customerthink.com/hofstedes_five_cultural_dimensions/ (accessed March 5th, 2015). Linzey, Bill. Be Aware: Chinese Culture in Business. July 18th, 2011. https://topthinkest.wordpress.com/tag/cultural-dimensions/ (accessed March 5th, 2015).