Business Communication: Part I: Business Writing Process
Part I: business writing steps
• Analyze audience
• Identify target audience
1. Store managers.
2. Store employees.
3. Retail customers and public.
• Identify communication channels.
1. Oral and written
• What message is intended to
1. Persuade, inform, or built goodwill.
• Organize
1. The structure and format of the message.
2. Clear and concise communication.
3. Proofread message.
4. Deliver the message.
• Follow-up and feedback
1. Was message clear to the intended audience?
2. Does the audience have questions or comments?
3. Any extra clarification required?
4. Analyze outcome (termpaper).
Part II: Business portfolio
RE: UOP Department Stores …show more content…
Modified Operations
Dear Mr. As a valued employee, we would like to thank you for your hard work and dedication to the organization during the years you have been employed. As you know the cost of operations has been increasing in the past three years. UOP is trying to mitigate the cost of operations without affecting a employees, we want to inform you of upcoming changes to the stores including the one in San Diego California. These changes would make the workload easier for managers and save our employees’ gasoline money and travel time. The changes also guaranteed the survival of UOP Department Stores and the employment of 4000 people. Effective April o1, 2011, the store will close on Sundays. The hours of operations would be from 9:00a.m. to 7:00p.m., a workday will consist of 10 hours. Full-time employees will still work 40 hours every week, using a 4/40 schedule with a difference of an extra day off by working four days a week instead of five. Part-time employees will combine their time to complete their hours but not exceeding three days (Termpaper).
Memo
A Business memo to Store Employees
To: Store Employees
From: , Public Relation Managers
Date: March 02, 2011
Subject: Changes in store Operations
As we have experienced hard times during this economy in the last three years. UOP Department stores have taken some important measures regarding store operations. The measures taken are to reduce the cost of operations and to help employees and their families to save on gasoline money and travel time to and from work. Effective April o1, 2011, the changes are as follows: the store will close on Sundays. The hours of operations would be from 9:00AM-7:00PM, a workday will consist of 10 hours. Full-time employees will still work 40 hours every week, utilizing a 4/40 schedule with a difference of an extra day off by working four days a week instead of five. Part-time employees will combine their time to complete their hours but not exceeding three days (NKU).
From: UOP Department Store
Subject: Changes in store Operations
Date: March 02, 2011 18:00:00 PM PST
To: Reply all (customers)
Hello valued customer,
Just wanted to inform you about the changes scheduled for April 01, 2011. To stay in business and save the jobs of hundreds of our employees UOP has implemented some changes in operations. These changes will reduce the cost of operations for the store and will reduce the expenses of employees in gasoline and travel time to and from work. The changes are as follows: The store will close on Sundays. The hours of operations would be from 9:00AM-7:00PM, a workday will consist of 10 hours. Full-time employees will still work 40 hours every week, utilizing a 4/40 schedule with a difference of an extra day off by working four days a week instead of five. Part-time employees will combine their time to complete their hours but not exceeding three days (Mindtools).
Best Wishes,
UOP Department Stores
Part III: Reflection.
In the Business communication class I have learned about different ways to communicate, called channels. I have learned valuable information that will help me in my career and in my school. I have learned that I can be proved wrong, at the beginning of the class I though it was irrelevant. Because I already know how to communicate effectively and never had any problems, but I was wrong and I recognize. Communication is not just delivering a bunch of words that do not make any sense, is about delivering a message to the intended receiver. Decoding the message sent will be different because every person will decode and interpret it according to his/her communication style. I learned about the audience, the purpose of the message, effective ways to deliver. Overall I like the class because the business writing is not so complicated like APA format, indentations, word count, or any of that beautiful stuff. Business writing is short, concise, and effective unlike this assignment. That is all for my business writing portfolio.
References
Mindtools. (2011). How to write effective emails. Retrieved from
http://www.mindtools.com/CommSkll/EmailCommunication.htm
NKU. (2011). Memo format. Retrieved from http://www.nku.edu/~fordmw/memo.htm
Termpaper. (2011). Business writing portfolio. Retrieved from http://www.termpaperwarehouse.com/essay-on/Business-Writing-Portfolio/22402
• Analyze audience
• Identify target audience
1. Store managers.
2. Store employees.
3. Retail customers and public.
• Identify communication channels.
1. Oral and written
• What message is intended to
1. Persuade, inform, or built goodwill.
• Organize
1. The structure and format of the message.
2. Clear and concise communication.
3. Proofread message.
4. Deliver the message.
• Follow-up and feedback
1. Was message clear to the intended audience?
2. Does the audience have questions or comments?
3. Any extra clarification required?
4. Analyze outcome (termpaper).
Part II: Business portfolio
RE: UOP Department Stores …show more content…
Modified Operations
Dear Mr. As a valued employee, we would like to thank you for your hard work and dedication to the organization during the years you have been employed. As you know the cost of operations has been increasing in the past three years. UOP is trying to mitigate the cost of operations without affecting a employees, we want to inform you of upcoming changes to the stores including the one in San Diego California. These changes would make the workload easier for managers and save our employees’ gasoline money and travel time. The changes also guaranteed the survival of UOP Department Stores and the employment of 4000 people. Effective April o1, 2011, the store will close on Sundays. The hours of operations would be from 9:00a.m. to 7:00p.m., a workday will consist of 10 hours. Full-time employees will still work 40 hours every week, using a 4/40 schedule with a difference of an extra day off by working four days a week instead of five. Part-time employees will combine their time to complete their hours but not exceeding three days (Termpaper).
Memo
A Business memo to Store Employees
To: Store Employees
From: , Public Relation Managers
Date: March 02, 2011
Subject: Changes in store Operations
As we have experienced hard times during this economy in the last three years. UOP Department stores have taken some important measures regarding store operations. The measures taken are to reduce the cost of operations and to help employees and their families to save on gasoline money and travel time to and from work. Effective April o1, 2011, the changes are as follows: the store will close on Sundays. The hours of operations would be from 9:00AM-7:00PM, a workday will consist of 10 hours. Full-time employees will still work 40 hours every week, utilizing a 4/40 schedule with a difference of an extra day off by working four days a week instead of five. Part-time employees will combine their time to complete their hours but not exceeding three days (NKU).
From: UOP Department Store
Subject: Changes in store Operations
Date: March 02, 2011 18:00:00 PM PST
To: Reply all (customers)
Hello valued customer,
Just wanted to inform you about the changes scheduled for April 01, 2011. To stay in business and save the jobs of hundreds of our employees UOP has implemented some changes in operations. These changes will reduce the cost of operations for the store and will reduce the expenses of employees in gasoline and travel time to and from work. The changes are as follows: The store will close on Sundays. The hours of operations would be from 9:00AM-7:00PM, a workday will consist of 10 hours. Full-time employees will still work 40 hours every week, utilizing a 4/40 schedule with a difference of an extra day off by working four days a week instead of five. Part-time employees will combine their time to complete their hours but not exceeding three days (Mindtools).
Best Wishes,
UOP Department Stores
Part III: Reflection.
In the Business communication class I have learned about different ways to communicate, called channels. I have learned valuable information that will help me in my career and in my school. I have learned that I can be proved wrong, at the beginning of the class I though it was irrelevant. Because I already know how to communicate effectively and never had any problems, but I was wrong and I recognize. Communication is not just delivering a bunch of words that do not make any sense, is about delivering a message to the intended receiver. Decoding the message sent will be different because every person will decode and interpret it according to his/her communication style. I learned about the audience, the purpose of the message, effective ways to deliver. Overall I like the class because the business writing is not so complicated like APA format, indentations, word count, or any of that beautiful stuff. Business writing is short, concise, and effective unlike this assignment. That is all for my business writing portfolio.
References
Mindtools. (2011). How to write effective emails. Retrieved from
http://www.mindtools.com/CommSkll/EmailCommunication.htm
NKU. (2011). Memo format. Retrieved from http://www.nku.edu/~fordmw/memo.htm
Termpaper. (2011). Business writing portfolio. Retrieved from http://www.termpaperwarehouse.com/essay-on/Business-Writing-Portfolio/22402