Carl Robbins Case Study
Casey Higgins
University of Phoenix
Essentials of College Writing
COMM 215
Nalin Pant
June 1, 2009 At the start of April, Carl Robbins was hired at ABC, INC. as a new recruiter; He eventually hired many employees, even though he was fairly new at his job. This was his first recruitment effort that turned out quite well. After this, the Operations Supervisor, Monica Carrolls, tasked Carl to recruit 15 new employees to begin working at ABC in July. So Carl scheduled an orientation to take place for the 15 employees on June 15th. Monica contacted Carl around May 15th to ensure that the process to get the orientation started was underway and Carl assured her that the orientation would be ready in time. Carl started working on the task to set up the orientation around the end of May and soon realized he didn't have a room for the orientation to be held and the necessary paperwork was far from complete. He only had three manuals and all were missing pages and not one of the new employees was scheduled to get the required drug test. He had only two weeks until the orientation was to be presented and noticed he may have misinformed Monica on having the orientation ready in time. He put himself in a bad situation with his lack of experience and improper use of communication causing him to be behind in his tasking. If Carl does not start communicating with his management, he won’t be able to make the deadline. In Carls situation he does not have much experience for his job and did not receive the proper training from his supervisor that may have been required to complete the task at hand even though he was thought to be experienced enough. Being hired at a company like ABC, it can be a common mistake by management that the employee knows what they are doing and that they may not need training at all. However that is not always the case as Carl has proved. It is important for the