The scope of social work practice is remarkably wide. Social workers practice not only in the traditional social service agency, but also in elementary schools; in the military; in business, factories, and offices, in federal, state, and local government agencies and legislative bodies; in private practice as individual, family, and marriage therapists; in hospitals and in mental health facilities; in courts and correctional settings; in home health care; and in services to the elderly. In fact social workers can be found anywhere and everywhere there are people who need the help of a professional to alleviate personal or social problems. (Senator Daniel Inouye, D-HI, April 1986)
Case management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the client's health and human service needs. (CCMC,2010,P3) Case management considers the advocacy for the safety and well-being of each person supported. Case managers look at each service as an individualized support to their client, supports need to be flexible and creative to ensure that they are responsive to clients’ needs and wants. Case managers provide a service in a team environment, utilizing the skills, knowledge and competencies of team members to provide high quality services to their client. Case managers will consider the community they are practicing in to ensure the all services available are accessible to the client. Case managers will ensure that self choices are meant through informed choice. Case management reflects mutual respect and trust with their clients and considers all collaboration and cooperation with their respective agencies with the community. The privacy of clients is protected at all times; all information, professionally acquired, is held in confidence.
Case management facilitates the achievement of client wellness and autonomy