Paraphrase
Why is there a turnover rates of mechanics?
180 Degree
Why is there a low turnover rate of mechanics?
Broadening the Focus
Why do the mechanics not want to work for the company?
Redirection
Why does the company need mechanics?
Why ask Why :
Why is there a high turnover rates of mechanics?
The mechanics are unsatisfied with the hours they have to work.
Why are the mechanics unsatisfied with the hours they have to work?
The mechanics have to work every single weekend with no time for their families.
Why do the mechanics have to work every single weekend with no time for their families?
There isn’t enough mechanics to work on the weekends.
Why isn’t their enough mechanics to work on the weekends?
The company needs to hire more than one mechanic.
Final problem statement:
Why isn’t there enough mechanics to work on the weekends?
Clarification of changes
The changes in my problem statement are based on the application of the restatement process. The reason for the change was after asking why and why again, I was able to get to the bottom of the original problem which was the high turnover rate for the mechanics. I realized the reason for the high turnover rates was more than the employees being dissatisfied about having to work every weekend…it was a deeper issue with the company not having enough workers to cover the employee should the employee need the time off; hence leading me to see that there was not enough employees in the department.
Newly discovered problem knowledge:
I discovered how to use the problem restatement process and how using the different restatement helps one to see the problem from many different viewpoints. Such as the 180 degree viewpoint. Sometimes in order to realize the actual problem, we have to look at what causes companies to not have those problems. I focused on companies with low turnovers to understand what makes a company have a low turnover; thus allowing me to focus more on the reason