Axia College at Western University (AXIA) HRM 240 Mrs. Denise Ransom
Due Day 4
8/26/2008
5. CheckPoint: Change Management
• Due Date: Day 4 [Individual] forum
• Submit a response recommendation analysis of 200-300 words of how large firms and small firms could utilize change management concepts to meet growing technology demands.
Large firms and small firms could utilize change management concepts to meet growing technology demands by enhancing and reviewing sales policies, administration policies, production policies, and delivery policies. This purpose would be to review what changes could be made through automation, software and other modern technology. Provide one example for a large company and one example for a small company of necessary changes resulting from these growing technology demands.
McDonald’s fast foods qualify as a large company. When McDonald’s business started to grow they installed drive in windows, issued wireless microphones to attendants inside and outside, installed computer automated cooking systems, and computer monitors in all processing areas. This is a” reactive change, change that occurs after external forces have already affected performance” (Snell, 2007)
A small company such as Bill Carpet Barn would set up a Website where customers can make appointments, and make payments. This is in addition to normal store hours, in which have not be able to keep up with customer demand. This is an example of “proactive change, initiated to take advantage of targeted opportunities.” (Snell, 2007)
Keep HRM 240 Human Resource Management Course Syllabus Page 12 in mind that some changes are proactive while others are reactive.
Be sure to include these two concepts in your recommendation analysis.
Discuss some of the pitfalls to avoid in implementing change.
Some of the pitfalls to avoid in implementing change are: “Not hiring or involving
References: Snell, B. (2007). Managing Human Resources. Retrieved August 13, 2008, from University Of Phoenix: https://ecampus.phoenix.edu/classroom/ic/classroom.aspx