The act of effective interaction between individuals can be obtained by spoken words or by other means. For communication to occur there has to be at least two people involved. The ability to communicate effectively and efficiently is one of the most important skills that can be gained within my professional role.
In a simple definition, communication is the process of sending or receiving messages between two or more individuals.
Effective communication is more than just talking, and is essential for the well-being of the individuals we care for. It includes body language, gestures, facial expressions, positioning and appearance. It is important to be aware of non-verbal communication when interacting with individuals in there home.
It is impossible to do without communication in health and social care settings, we have many reasons to communicate and it is essential communication is done effectively without misunderstanding others or being misunderstood. We communicate with:
The individuals I work with may have barriers to communicating effectively such as: • Speech difficulties due to disabilities’ or illness • Deafness • Poor Sight • Noisy Environment • Poor Cognitive Skills e.g. learning disabilities • Difference in Language spoken • Therefore good communication skills are required to carry out my responsibilities as a professional manager. Many times, when people think of the word communication, they think of an exchange of information and ideas through words. However, verbal communication is just one small part of communication. There are many different methods of communications, and determining which is right for you me as a manger but also meets the needs of the service is an