Kari Fineour
Dr. Kathleen Andrews COMM 200 Interpersonal Communication December 20, 2010
The major part of my role of a childcare provider is not just to care for the children that come to me each day, but to communicate effectively with not only the children, but the parents as well. No matter what your responsibilities or the role that you carry at work, there is no way that you can successfully go through a day with out effective communication playing a huge role. As I continue on in this class, I learn more and more about how to communicate. I have always known that this was important, but I never really grasped the full extent of what communication meant, and how many different factors and barriers there are. One of the learning outcomes that I have chosen to touch on is the barriers to effective interpersonal interactions. In my line of work, I need to interact effectively or my entire day is mayhem and my parents that need me to care for their young children are left feeling anxious and not satisfied, two things that do not help me to have successful business. In chapter four of our text, we are given examples of some of the barriers that get in the way of effective listening, and we all know that if we can’t listen to what someone is saying , than we are not going to be able to communicate with them. “The barriers are as follows: Laziness, closed-mindedness, opionatedness, insincerity, boredom, and inattentiveness.” (Hybels,Weaver, p. 90) Just look at all of these. How would I ever be able to instill the trust that I need to if I display and of these barriers when I am interacting with my potential parents, the parents of the children that I am already responsible for, or the children in my care for that matter? There have been many times over the years that parents have come to me with concerns about their children. There have been situations
References: Hybel,S. & Weaver, R.L. II. (2008). Communicating Effectively (8th ed). Boston: Learning Solutions. Kafetsios, K., Nezlek, B. & Smith,V.(2008). Emotions in Everyday Social Encounters [Electronic version]. Journal of Cross-Cultural Psychology. 365-368 Nwoke, I. (November 30, 2010). How Our Words Affect Others. Retrieved December 10, 2010, from http://ezinearticles.com/?expert=Ifeoma_Nwoke. Dunn, L. (2009). NONVERBAL COMMUNICATION: INFORMATION CONVEYED THROUGH THE USE OF BODY LANGUAGE. Retrieved December 4,2010, from Department of Psychology: Missouri Western State University web sitehttp://clearinghouse.missouriwestern.edu/manuscripts/70.php