Effective communication is more about understanding your audience as well as more listening than speaking. Effective communication also can help the speaker to deliver the intended message to the listener precisely and the listener receive the intended massage accurately and respond back to the speaker. In today’s business world, Top managers spend 85% of their time in some type of communicating with employee or customers. In order for this top managers and workers to have effective communications at work place, the communications has to be practical, factual, concise, clear and persuasive. The communication should also be within the ethics of the company. Ethic is very important because it can affects your credibility, your career as well as other people life. For example, communication is required a speaker and a listener. As a speaker, the speaker must be clearly and precisely express the message to the listeners. Even though the speaker know what they want to communicate, but they do not say it clearly when they deliver it, it can create a misunderstanding or it can miss out a vital information. Business etiquette is also an important factor. Your personal appearance, that is how you should dress as well as personal hygiene, is something you need to think about it. It’s key because your personal appearance is the power of your first impression. Sometimes a message can be interpreted differently due to the cultural difference within the audience. In recent years, the United State is becoming more diverse culturally, so you have to respect the cultural difference and use common sense to accomplish effectively. Ineffective communication can cause a conflict or misunderstanding within work place. For example, once a conflict starts between coworkers due to miscommunication, it can develop to a bigger problems. Once a coworkers stop communicating frequently and willingly, it can create tension. Another example of ineffective communication is the audience may assume what the other person say instead of listening carefully. This can create misunderstanding. The housing market crisis that led to the financial crisis in the late 2000’s is a good example of ineffective communication.
In, conclusion, many Companies can be benefit by practicing effective communications in their work places. Some of the benefits can allow the top managers, employee and customers work together effectively and efficiently, exchange ideas and information with lower chance of misunderstandings, keep employees moral up when it comes to communication, and builds a great relationships between top managers, employee and customers.
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