Counselor Essay
Caretaker Interview 1
April 6, 2014
BSHS/445
Caretaker Interview was completed by. As grading is completed and questions arise, they can be directed toward via e-mail at. Thank you!
Caretaker Interview 2
Interview with Michael is a Case Manager within Spectrum Health hospitals and has been for four years. Michael is twenty-eight years old and enjoys doing his job although he has stated that it can be difficult at times. Michael stated that sometimes there is over time when other employees call in and case load can be heavy at times. Michael stated that every so often he has to wear a pager so employees within the hospital can get ahold of them when emergent issues arise. On call is every third weekend and four days out of each month where Michael is on call 24/7. As Michael punches in for the day, he meets with patients that are either just admitted or ready for discharge. Michael will help patients gain what they expect within the hospital so they will be pleased with the kind of care they received while in the hospital. Michael will also help patients that are ready to be discharged gain everything needed for their home after they are discharged. Things such as canes, walkers, commodes, home care, Dr. Visit’s, etc. As I asked if Michael has every experience burnout he stated that he has felt burned out before and even a little overwhelmed when he is placed on call for a few days. Michael has never thought about quitting his job but he has felt the need to take a few days off before just to gain a clear mind and get back to work. One stage of burn out Michael has experienced would be stage three in which that is frustration. Frustration comes within Michael when he is unable to complete every task that is expected of him. Michael has felt frustrated before when he is given too much and not enough time to complete every task. Michael strives to do his best within his position and sometimes that is not enough because as he gains too
April 6, 2014
BSHS/445
Caretaker Interview was completed by. As grading is completed and questions arise, they can be directed toward via e-mail at. Thank you!
Caretaker Interview 2
Interview with Michael is a Case Manager within Spectrum Health hospitals and has been for four years. Michael is twenty-eight years old and enjoys doing his job although he has stated that it can be difficult at times. Michael stated that sometimes there is over time when other employees call in and case load can be heavy at times. Michael stated that every so often he has to wear a pager so employees within the hospital can get ahold of them when emergent issues arise. On call is every third weekend and four days out of each month where Michael is on call 24/7. As Michael punches in for the day, he meets with patients that are either just admitted or ready for discharge. Michael will help patients gain what they expect within the hospital so they will be pleased with the kind of care they received while in the hospital. Michael will also help patients that are ready to be discharged gain everything needed for their home after they are discharged. Things such as canes, walkers, commodes, home care, Dr. Visit’s, etc. As I asked if Michael has every experience burnout he stated that he has felt burned out before and even a little overwhelmed when he is placed on call for a few days. Michael has never thought about quitting his job but he has felt the need to take a few days off before just to gain a clear mind and get back to work. One stage of burn out Michael has experienced would be stage three in which that is frustration. Frustration comes within Michael when he is unable to complete every task that is expected of him. Michael has felt frustrated before when he is given too much and not enough time to complete every task. Michael strives to do his best within his position and sometimes that is not enough because as he gains too