demonstrate how Social Work theory informed your interview by providing a reflective analysis of the case study and interview’
The social work profession promotes social change, problem solving in relationships and the empowerment and liberation of children, adults and families to enhance well-being. (International definition of social work). Social issues need to be addressed in an appropriate individual way, methods of intervention can be suitable for one individual and not the other. Alternatively it’s important to have a vast knowledge on different methods to address social issues in practice. An important skill in these approaches is being able to communicate effectively and get the best potential out of the service user. Practicing communication skills and adopting social work theories, it enables to critically examine our skills and helps to improve and refine our practice.
Effective communication is a fundamental aspect of social work practice; communication is an essential component to distinguish what service users, or other professionals are thinking and feeling. Without effect communication social workers are less able to negotiate, mediate and intervene sensitively while interpreting complex situations. ‘Communication occurs when two or more people correctly interpret each other’s language and or behaviour’ (Cogher 2005). Professional workers need to be aware of body language kinesics and orientation, as non-verbal messages are often the best indicators of true attitudes or intentions irrespective what is being said verbally. (Robinson 1998). Non-verbal communication also includes chronomics, being efficient in time keeping and being prepared. (Kadushin 2012). Returning phone calls and being early to meeting acts as symbolic communication because it communicates the sense we are reliable, organised, disciplined and rigorous in our professional approach.
A significant step in effective communication is the ability to listen, social workers are able to follow conversations, reflect, summarise accurately and provide expressions of understanding when appropriate.The importance
Effective communication is a fundamental aspect of social work practice; communication is an essential component to distinguish what service users, or other professionals are thinking and feeling. Without effect communication social workers are less able to negotiate, mediate and intervene sensitively while interpreting complex situations. ‘Communication occurs when two or more people correctly interpret each other’s language and or behaviour’ (Cogher 2005). Professional workers need to be aware of body language kinesics and orientation, as non-verbal messages are often the best indicators of true attitudes or intentions irrespective what is being said verbally. (Robinson 1998). Non-verbal communication also includes chronomics, being efficient in time keeping and being prepared. (Kadushin 2012). Returning phone calls and being early to meeting acts as symbolic communication because it communicates the sense we are reliable, organised, disciplined and rigorous in our professional approach.
A significant step in effective communication is the ability to listen, social workers are able to follow conversations, reflect, summarise accurately and provide expressions of understanding when appropriate.The importance