1.1 As a social professional I am required to communicate with both individuals and groups of people, they are the people I manage directly, senior Managers, external agencies, the people the organisation supports and their families, I do this through several methods, face to face meetings, training, consultation, undertaking assessments and planning, writing and delivering reports and networking. There are a range of communication skills that enable me successfully to:
Listen
Disseminate information
Deliver information
Provide and receive feedback
Use questioning to clarify
Take written notes
Formulate responses
Negotiate, debate, compromise
Make decisions
1.2 The interactions I have with the people I support are highly dependent on my choice of communication …show more content…
4.2 The area of confidential record sharing can b complex. It leads to questions such as:
Who can access records, and who is excluded?
When is it appropriate to share?
What are the boundaries to an agreement?
When considering information sharing agreements, I will have to manage my duty of care and the best interest of the people I support. I will also need to respect the rights of the individual to privacy and dignity. The Caldicott Principles provide the following framework for information sharing within and between organisations.
1 Justify the purpose for which the information is needed.
2 Only use personally identifiable information when absolutely necessary.
3 Use the minimum personal identifiable information possible, if feasible use and ID code rather than a name.
4 Access to the information should be on a strict need-to-know basis.
5 Everyone should be aware of their responsibilities to respect clients