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Dessler Hrm12 Tif05
Human Resource Management, 12e (Dessler)
Chapter 5 Personnel Planning and Recruiting

1) What is the first step in the recruitment and selection process?
A) performing initial screening interviews
B) building a pool of candidates
C) performing candidate background checks
D) interviewing possible candidates
E) deciding what positions to fill
Answer: E
Explanation: The first step of the recruitment and selection process is deciding what positions to fill through personnel planning and forecasting. Building a candidate pool, having candidates complete applications, and performing background checks are the next steps in the process. The final step is interviewing candidates and making job offers.
Diff: 2 Page Ref: 152
Chapter: 5
Objective: 1
Skill: Concept
2) Which of the following terms refers to the background investigations, tests, and physical exams that firms use to identify viable candidates for a job?
A) selection tools
B) job analysis methods
C) job specifications
D) personnel techniques
E) forecasting tools
Answer: A
Explanation: Selection tools, such as tests, background investigations, and physical exams, are used by firms to identify viable candidates for a job. After candidates complete applications and undergo initial screening interviews, a firm uses these selection tools before interviewing the candidate more thoroughly or making a job offer.
Diff: 1 Page Ref: 152
Chapter: 5
Objective: 1
Skill: Concept
3) ________ is the process of deciding what positions the firm will have to fill and how to fill them.
A) Recruitment
B) Selection
C) Job analysis
D) Interviewing
E) Personnel planning
Answer: E
Explanation: Personnel or employment planning is the process of deciding what positions the firm will have to fill and how to fill them. The process considers all future positions from maintenance workers to executives, and flows from the firm's strategic plans.
Diff: 1 Page Ref: 152
Chapter: 5
Objective: 2
Skill: Concept
4) Marcus, an HR manager

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