Developing Good Business Sense
Nathan Knight III
Introduction to Business
Instructor Valley Behjou
February 2nd, 2008
Developing Good Business Sense 2
Developing Good Business Sense
I made three choices. The first would be the post office. Second, I chose a bank.
The third was a small pizzeria.
The first company I want to talk about is the post office. Our finished goods
would be letters and magazines. These are some of the things that ultimately reach the
customer. First, I would think the United States Postal Service (USPS) is a mass
production operating system. There is a large part of the business that is run by automated
machines. Even though the post office does not produce and products, per say, they do
transport thousands of products per day. The only way to do this would be to operate the
mass production systems. At one point, letters were marked, sorted, and distributed by
hand, one letter at a time. This was a time consuming process. Now there are machines
that sort hundreds of letters in seconds. This is much more cost effective. The whole
operation of the USPS is like a production line. The USPS is run by standard operating
procedures. Mail is either picked up in a receptacle or given to a carrier who then
transports the mail to the office where it is picked up by trucks that bring this mail to a
distribution center where the mail is then separated. Next is to load up the mail that is
separated (by city and state). This mail is then loaded onto trucks headed for the airport
or to other nearby offices. This is just a part of input and output operations of the post
office. This is definitely mass production. The post offices responsiveness to the
customer is their number one priority. Postal customers, which are most of the American
Developing Good