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Jeanne W. Ross, Director & Principal Research ScienƟst
MIT Center for InformaƟon Systems Research
Cynthia M. Beath, Professor Emeritus
University of Texas, AusƟn
In today’s digital economy, business success increasingly depends on ITenabled capabilities, like process optimization and business intelligence.
MIT CISR research has found that excelling at these IT-enabled capabilities starts, not with developing expertise in six sigma processes or business analytics, but rather with building a digitized platform. This platform, which we define as a coherent set of standardized business processes along with supporting infrastructure, applications and data, intended to ensure the quality and predictability of core transactions, provides the foundation for doing business in a digital economy.
Enterprise architecture provides the blueprint for the digitized platform. It captures both business and IT requirements and depends on a set of evolving management practices.
The importance of digitized IT leaders have long recognized the importance of platforms makes architecture a enterprise architecture. But critical business capability. the importance of digitized platforms makes architecture a critical business capability. In this briefing we provide new evidence that helps explain how architecture maturity—and the digitized platforms it generates—has become essential to business success.
Enterprise Architecture Revisited
Enterprise architecture articulates a firm’s core transaction processes and defines how data from those transactions are shared with employees, customers, and partners. Unlike the architecture of a building, enterprise architecture evolves, reflecting organizational learning about optimal business process design, organizational structure, and governance of decision rights. Earlier MIT CISR research described that architectural evolution in