Distinguish between assertive and submissive communication styles in business.
Distinguish between assertive and submissive communication styles in business.
Communication is the imparting conveying or exchange of ideas, knowledge, information ,and the like by means of mechanical or electronic speech, writing,or signs. how to efficient use communication styles in business ? I think we must distinguish between assertive and submissive communication styles in business and understand their advantages and limitations of each.
Assertive communication is a form of communication in which you speak up for your rights and take into account the rights and feeling of other. Assertive communication includes 4 elements 1.Fairness 2.Directness 3.Tact and sensitivity 4.Honesty.(San Luis Obispo, CA: Impact Publishers ,Inc.,1995) Assertive communication is usually the most appropriate communication style. There are times when we all feel somewhat passive or even aggressive , However for the most part, it’s a good idea to learn to be firm about your needs and to insist on those needs being met. For example： if your boss who wouldn’t give you a much-deserved raise? How did you handle this? Assertive communication will provide you with the ability to pass on information accurately and intelligently and to accomplish objectives while still having respecting for others and not making them feeling “put down”. Certainly .The purpose of assertive communication style in business is to keep contact lines open and show respect for others while affirming your beliefs and preference. Unfortunately, many of us feel uncomfortable being assertive; some falsely equate assertiveness with aggressiveness and instead use passive styles of communication.(Upper Saddle River，NJ：Prentice Hall，1996)
Submissive communication includes failure to express thoughts/feelings/beliefs, or in an apologetic manner so can be easily disregarded. Sometimes like “You win. I lose.” The purpose of submissive communication is to appease others and avoid conflict at any cost. From the
Communication is the imparting conveying or exchange of ideas, knowledge, information ,and the like by means of mechanical or electronic speech, writing,or signs. how to efficient use communication styles in business ? I think we must distinguish between assertive and submissive communication styles in business and understand their advantages and limitations of each.
Assertive communication is a form of communication in which you speak up for your rights and take into account the rights and feeling of other. Assertive communication includes 4 elements 1.Fairness 2.Directness 3.Tact and sensitivity 4.Honesty.(San Luis Obispo, CA: Impact Publishers ,Inc.,1995) Assertive communication is usually the most appropriate communication style. There are times when we all feel somewhat passive or even aggressive , However for the most part, it’s a good idea to learn to be firm about your needs and to insist on those needs being met. For example： if your boss who wouldn’t give you a much-deserved raise? How did you handle this? Assertive communication will provide you with the ability to pass on information accurately and intelligently and to accomplish objectives while still having respecting for others and not making them feeling “put down”. Certainly .The purpose of assertive communication style in business is to keep contact lines open and show respect for others while affirming your beliefs and preference. Unfortunately, many of us feel uncomfortable being assertive; some falsely equate assertiveness with aggressiveness and instead use passive styles of communication.(Upper Saddle River，NJ：Prentice Hall，1996)
Submissive communication includes failure to express thoughts/feelings/beliefs, or in an apologetic manner so can be easily disregarded. Sometimes like “You win. I lose.” The purpose of submissive communication is to appease others and avoid conflict at any cost. From the