Diversity Management Chapter Summary

Gordon (Chapter 2) indicated that diversity management presents a challenge to organizations. Gordon denoted that diversity management is a deliberately driven process that emphasizes building and developing skills and competences, and generating policies that address the changing emerging population dynamics of the workforce and patient population in the health care system. He cited research studies that have indicated that the American workplace is becoming increasingly diverse and that leaders are committed to effective diversity through increased training and orientation, and rewards for those who have made it their responsibility to increased contribution to diversity. Diversity has become a famous word in the social milieu, even