Developing Effective Communication In Health And Social Care
Assessment Title:
The role of communication and interpersonal interaction in Health and Social care.
BTEC Subsidiary Diploma in Health and Social care
Effective Communication
Effective communication helps better to understand a person or situation, enables us to resolve differences, build trust and respect. As simple as communication seems, much of what we try to communicate and others try to communicate to us, gets misunderstood which can cause conflict and frustration in personal and professional relationships. By learning effective communication skills, you can connect better with your spouse, kids, friends, and co-workers.
In this assignment I will write about the different types of interpersonal interaction: one to one and group interaction, which is also used in profession environments. I will compare one to one communication with Argyle’s theory, and I will also compare group communication with Tuckman’s theory.
What is effective communication?
We have to send, receive, and process huge numbers of messages every day. But effective communication is about more than just exchanging information. Effective communication requires you to also understand the emotion behind the information. It can improve relationships at home, work, and in social situations by deepening your connections to others and improving teamwork, decision-making, caring, and problem solving. It enables you to communicate even negative or difficult messages without creating conflict or destroying trust.
What is one to one to one communication?
One-to-one means one person communicating with another person with no other people joining in. If you walk into a one-to-one job interview, the interviewer may say ‘Good afternoon, my name is … Please sit down’ this make you feel less nervous so you feel more confident. But if you walked in and someone immediately said, ‘Sit down. Why do you want this job’,
References: http://capital2.capital.edu/faculty/sbruning/ci/COMM252/sld004.htm http://www.buzzle.com/articles/small-group-communication-effective-team-communication.html http://www.collinseducation.com/resources/hscbtecnationalch01.pdf