Effective Communication in Organization
Effective communication in organization
Introduction
What is communication? The formal definition of communication displayed in the Webster's Dictionary is as follows:"a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior and the means to transmit messages between places or persons; " (Merriam-Webster, 2012) The basic communication model consists of eight elements of communication: (1)Sender. (2)Receiver (3) Purpose (4) Message (5) Channel (6) Encoding (7) Decoding (8) Feedback (T. Vinas and J. Jusko), Why effective communication skills is very important to manager? Because effective communication will clearly outline expectations for workers, which allows they better understanding of directives, requirements and goals. Moreover, it is important to insure that a project or task is done right and accurately. However, some problems appear in this process such as filtering information, selective perception, negative emotions, language barrier, communication skills and national culture. (Barriers to Effective Communication, 2012) This essay will focus on the importance of effective communication in management process and through some cases to show how effective communication was undermine by these problems, especially language barrier, communication skills and negative emotions.
Issues can undermine effective communication
I. Language Barriers
Managers are often responsible for interacting with international partners and clients, meaning that they must be adept at communicating with people from different cultures.( Lauren Nelson, 2011) Language is a mirror of culture and is an important tool of communication. Therefore, Language barriers are the root of undermines communication between different cultural background people. (Yu, L. & Huat, G.S. 1995) Nowadays, the emergence of such problems seriously hampers the development of enterprises. Some issues in immigrant countries can be especially
Introduction
What is communication? The formal definition of communication displayed in the Webster's Dictionary is as follows:"a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior and the means to transmit messages between places or persons; " (Merriam-Webster, 2012) The basic communication model consists of eight elements of communication: (1)Sender. (2)Receiver (3) Purpose (4) Message (5) Channel (6) Encoding (7) Decoding (8) Feedback (T. Vinas and J. Jusko), Why effective communication skills is very important to manager? Because effective communication will clearly outline expectations for workers, which allows they better understanding of directives, requirements and goals. Moreover, it is important to insure that a project or task is done right and accurately. However, some problems appear in this process such as filtering information, selective perception, negative emotions, language barrier, communication skills and national culture. (Barriers to Effective Communication, 2012) This essay will focus on the importance of effective communication in management process and through some cases to show how effective communication was undermine by these problems, especially language barrier, communication skills and negative emotions.
Issues can undermine effective communication
I. Language Barriers
Managers are often responsible for interacting with international partners and clients, meaning that they must be adept at communicating with people from different cultures.( Lauren Nelson, 2011) Language is a mirror of culture and is an important tool of communication. Therefore, Language barriers are the root of undermines communication between different cultural background people. (Yu, L. & Huat, G.S. 1995) Nowadays, the emergence of such problems seriously hampers the development of enterprises. Some issues in immigrant countries can be especially