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Communication is a process that occurs within physical and social contexts regularly. Whitehead et al (2008. pg. 63) .The aim of this essay is to discuss Communication as a concept of Professional Nursing Practice. Presently, communication is an area of benchmark the government is focusing on to improve the quality of nursing care. The Department of Health [DH] [2001] explained that communication comprises of a number of skills used to promote professional practice. These skills will be identified and used appropriately to promote the health of the patients. The writer will use some of these communication skills to demonstrate the impact on the care nurses provide in line with the NMC standard and good record keeping will be discussed as a factor that is essential in effective communication practice.…
The Joint Commission (2014) identified communication errors as the fourth highest root cause of sentinel events from 2004 through the second quarter of 2014. In order for nurses to be effective in their dynamic roles, they must be effective communicators with an array of interdisciplinary healthcare team members, patients and families (CCN, 2014). Communication can be frustrating, leading to pertinent information not relayed, resulting in the rise of potential errors and poor patient outcomes. Have you ever been frustrated when communicating with a physician, giving shift report, or consulting the physical therapist? To reduce frustration and potential errors and increase patient safety and outcomes, nurses must also be efficient in their communication style. The communication model, SBAR (Situation, Background, Assessment, Recommendation), becomes an invaluable communication resource, when adopted and implemented by the facility and all healthcare team members are trained…
Casey, A. and Wallis, A., 2011. Effective Communication: Principle of Nursing Practice E. Nursing Standard, 13 April, 25(32), pp. 35-37.…
When the patient is transferred from one department to another (ie: radiology, preoperative care, etc), the responsibility of care must be documented. The nurse’s must verify the identity of the patient to which the responsibility of care is being transferred. The time and date of the transfer of care must be signed off on by the nurse handing off and the nurse accepting responsibility for the patient.…
Hello, Jasman. Great initial post and I enjoyed reading it. Active listening is one of the most important aspects of communication. Listening makes our patients feel that their voice and concerns are heard. It is important to put ourselves in the person’s shoes. Writing skills is also essential in nursing. Nursing documentation provides a means of communication between members of the health team involved in the care of the patient. In nursing, concise, clear, and accurate documentation could protect us from many legal cases and in providing continuity of care. Thank you. Have a good day.…
The use of communication concept in nursing is important in providing therapeutic patient care. Hamilton (2007) states “nurses can facilitate successful and therapeutic patient contact through questioning, listening, summarizing, reflecting, paraphrasing, set induction and closure”.…
According to the Royal College of Nursing (RCN) 2014, communication is at the heart of everything we do in our society. It’s central to our learning, our work and our leisure interests. It is vital in health care, where patients/clients can feel vulnerable, isolated and anxious, therefore teams need to rely on good communication to help them deliver safe, coordinated and effective healthcare. Without communication between certain individuals in the team, it can cause conflict or friction between some colleagues therefore delaying the goal of impeccable patient…
It is widely known that expectant mothers who utilise prenatal care, a more likely to have a normal and succesfgul pregnancy resulting im positive health outcomes for both mother and child. This also accounts for a decline in post natal depression rates as mothers have support from nurses throughout and after pregancy…
1. Explain the principles of confidentiality in the health care environment. The principles of confidentiality are to maintain the patient’s privacy and confidentiality that all information about the treatment, the patient’s current medical conditions, prognosis and all other areas of the patient’s personal information be kept confidential. This means that it is legally and ethically wrong to disclose their information to a third party unless the nurse has gained consent from the patient to do so, the only time a nurse will disclose the patients information is if it falls within her professional duties and only discussed with other health care professionals (Koutoukidis, Stainton & Hughson 2013, p. 29).…
Communication is always key no matter what. Nurses play the role of a communicator which is important in the health care system and can improve outcomes in the health care environment. A nurse has the responsibility of devising the best strategies for communication to the patient as well as patient family members and other health care…
Currently I am a senior level 4 nursing student. With being a nursing student it requires many communication skills verbal and non-verbal. Various classes in the communication curriculum would be very beneficial to my major. For example, COMM 1018 interpersonal communication would be very helpful because with this class I would learn communication skills such as; looking for detailed feelings and face-to-face non-verbal and verbal cues. Having the knowledge that I have now if I would have taking communication classes earlier I may have had a better experience understanding the signs of pain that patients gave me without actually telling me.…
Communication provides a means for people to connect to each other and provides a bridge so that we can share information, signals, or messages between us (Giger, 2013). In the healthcare setting it is imperative that the communication between patient and provider be exchanged quickly, accurately and effectivity. One of the most demanding situations for members of a linguistic team is assisting the conversation between the healthcare professional and the patient (Issacs, Laurier, Turner, & Segalowitz, 2011).…
According to Douglass, “Leadership and management are achieved through effective communication.” (1992, p. 151). Communication is key in the field of nursing, without proper delivery, reception, and interpretation of the message, patient’s safety is at risk. According to Gardezi et al. (2009) “inadequate communication is a primary cause of medical errors” (p. 1391). Though nursing schools encourage and support the importance of good communication, there isn’t a formal class or training specifically addressing this topic. As a result, each nurse must seek out this knowledge and independently master these proficiencies. Good communication skills are not only essential while offering the best quality of care to the patient, but are crucial in…
For instance, the district hospital that I work for receives a large number of diverse patients speaking foreign languages, so the hospital has provided two language line phones along with a 200 languages list card in each unit for 24 hours a day and 7 days a week access to help interpret for patients who do not speak English. These approaches significantly improved nurse-patient communication and outcomes. Another example is that nurses are required to check patient's food tray during meal times to assure culture-specific needs are met for those who can not have pork meat included in their diet due to religious…
Patient experience can be strongly affected by the way in which nurses and care staff communicate with them. Communication, as described by Benbow and Jordan (2013), is a two-way process of reaching mutual understanding, in which participants not only exchange information, but also create and share meaning. As nurses, we need to constantly send messages to our patients, their families and our colleagues. We can do this by the way we present ourselves (Burnard and Gill, 2008). There are many different ways in which we can communicate with…