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Emotional Intelligence In Nursing Essay

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Emotional Intelligence In Nursing Essay
WHY NURSE-LEADERS NEED EMOTIONAL INTELLIGENCE TO LEADResearch into emotion intelligence in nurses leaders came about towards the end of the1990’s showing that there was a severe lack which affected the way those they were leadingperformed. In establishments where there was better emotional intelligence amongst thenurse leaders better performance was reflected in the care of patients and of course thenurses well-being reducing the amount of time off needed for stress and related healthproblems.What is emotional intelligence?Emotional intelligence is made up of a few different sections which are as follows:· Being able to identify the emotional well-beingof others –realising the behaviour a persondisplays is not always as originally seemed. This could be a patient who comes across asbeing angrybut is actually …show more content…
Whether a patientor family member gets upset, angry orfrustrated it is up to the nurseleaders to take the lead andmanage their own emotions aspart of emotional intelligence and those of their staff.· Accepting emotions –understandably in the role of a nurseyou need to be able to acceptthatyou will have emotions that are difficult to control, an angryviolent patients can causetheir own emotionsto take over, butbeing able to recognise this emotionfaster will lead toa better chance of being able tocontrol it. Understanding anger and upset before it gets outof control is key to emotional intelligence.Understandthat as leaders it is important to be able to teach others in the nurse team how to dealwith their own emotions and those of their patients. They will look up to their leaders for advicewhen they are in situations they are struggling in. At times it is better to walk away from a situationwhere emotions are getting the better of you where possible to give both you and the patient(s)chance to calm
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