& HR Development You are a DIY person and you want to find out everything about starting and operating a business. There are so many resources out there and you are overwhelmed by the amount of information you need to absorb. Besides, which sources are reliable? After you swim through a sea of “useful” tips, how do you put them into action? The quality of employees and their development through training and education are major factors in determining long-term profitability of a small business. If you hire and keep good employees, it is good policy to invest in the development of their skills, so they can increase their productivity. Training often is considered for new employees only. This is a mistake because ongoing training for current employees helps them adjust to rapidly changing job requirements. We offer seminars and workshops to help you start, or improve your business operations. We focus on issues that impact small business operators from high level business plan writing to daily operational issues such as customer retention. Attendance is limited to 10 – 15 people each. Employee training workshops are also offered.
The model below traces the steps necessary in the training process:
Organizational Objectives
Needs Assessment
Is There a Gap?
Training Objectives
Select the Trainees
Select the Training Methods and Mode
Choose a Means of Evaluating
Administer Training
Evaluate the Training Our Training Methods include:
On-the-job training is delivered to employees while they perform their regular jobs.
Off-the-job techniques include lectures, special study, films, television conferences or discussions, case studies, role playing, simulation, programmed instruction and laboratory training.
Orientations are for new employees.
Your business should have a clearly defined strategy and set of objectives that direct and drive all the decisions made especially for training decisions. Firms that
Bibliography: Training and development in banks: Ashwathappa Human research and development : Dipak Human research and development : Ashwathappa WEBLIOGRAPHY Web sites : www.google.com www.ask.com www.bankofmaharashta.com