Scenario
An “expert” (definition: came from out of town with a briefcase) was hired to teach the health effects part of a Hazmat course for truck drivers. He arrived just in time, wearing a suit and tie, and lectured for two hours. He left as soon as his lecture was over (Hilyer, Veasey, McCormick, & Oldfield, 1999, p. 248).
What Made the Training In-effective There were a number of reasons why the training was considered …show more content…
The company lso saw the need to get an expert resource person for the course due to the technicality of the Hazmat course.
Recommendations
The trainer could have used previous experiences or real life examples to help make the Hazmat course more fun and interactive based on the demographics of his audience. There are also different ways in which the training could have been delivered and the style of the training. Using common scenarios in which the truck drivers could identify and easily relate to their job responsibilities, may have been a better approach to deliver the Hazmat course. A good understanding of the audience demographics will have helped to not only select an effective delivery method, but also to ensure that the trainer dressed appropriately to be more accepting and approachable to his audience. The development of an effective lesson plan using CEPAR (connecting, exploring, practice, assessing, and review) would also ensure that the trainer remained on track in achieving the set out learning goals and objectives. Assessing and reviewing immediately after the training will also help to access how well the audience liked the course and how well the training met the target audience needs (Hilyer, Veasey, McCormick, & Oldfield, …show more content…
In addition, rather than leaving immediately after the training, it is recommended that the trainer use feedback to help reinforce the learning by helping the audience to recall information that was learnt. This will also help to reassess the training intermittently and not just at the end of the session. Feedback may be formal, informal, oral or written. The health effects part of the Hazmat course may be classified as a dry material to be delivered to a group of truck drivers. It is recommended that when delivering dry materials, the audience should be engaged in the training, the training should be as fun as possible, the material should be made relatable, and participation from the audience is vital (Hilyer, Veasey, McCormick, & Oldfield, 1999). Furthermore, rather than deliver lectures, the trainer could act as a facilitator while delivering the Hazmat course and use the experiences of the drivers to direct the training