This report sets out to answer the question; “What factors of production and agricultural development, in the wine industry, are seen as motivators to the employees of Chardonnay Chateau and what role does de-motivators, recognition and reward play in their performance?” It aims to provide high-quality recommendations to management at Chardonnay Chateau on how they can improve employee performance through reward and recognition.
Rigorous research and analysis was performed, looking into motivating factors for workers as well as different forms of reward and recognition. Written journal articles were investigated specifically, focusing on topics such as intrinsic and extrinsic motivation, the presence of de-motivators in the workplace and reward and recognition. It was identified which forms were most applicable to Chardonnay Chateau employees. A survey was produced to illustrate how each employee would hypothetically respond to different situations in the company. Information for answering these questions came from the research into academic journals. Published surveys were also investigated along with research into the wine making process and industry.
The aim of the survey was to identify the work effort that employees of Chardonnay Chateau were contributing, the amount of organisational support the employees were receiving and the reward and recognition currently provided compared to what they would like to receive. This information was then looked at from a strategic perspective and related back to the individual performance equation. The main findings in the survey were that the managers of Chardonnay Chateau had high levels of ‘work effort’ where as the harvesters and pickers were unwilling to perform. The main cause of this problem was found to be de-motivating factors. The survey also found that there was a lack of organisational support present between the managers and harvesters and pickers. However, it was also clear from
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