From the case study and the e-Activity, determine two (2) key reasons why people value the customer service that Nordstrom provides. Examine Nordstrom’s current corporate social responsibility activities, and suggest one (1) additional action that the company could take to further strengthen its corporate social responsibility efforts.…
Companies have a social responsibility to perform and behave in particular ways. A company has a responsibility to ensure that any stakeholder’s needs are being met. The Toyota Corporations history and goals are as follows; “Toyota Motors is a Japanese automobile manufacturer founded in 1933. Toyota accounts for 78 percent of all the hybrid gas/electric cars sold in the United States. They are working to become the largest car-seller in the world, and in the first quarter of fiscal year 2007, for the first time ever, Toyota sold more cars than General Motors. Toyota posted record revenues and profits in the third quarter of 2007. Toyota is, overall, the world’s largest automaker when measured by net worth, revenue and profits” (Kageyama, 2010) and has a social responsibility to perform ethically in relation to the environment. Toyota has 45 manufacturing companies in 26 countries/locations, which produce Lexus- and Toyota-brand vehicles and components.…
Eisenberg, N and Strayer, P. 2003. Critical issues in the study of empathy. In, Eisenberg, N and…
Today Bimbo produces over 10,000 products under more than 103 brands, covering 19 countries in three continents: America, Asia and Europe.…
The majority in sales of Bimbo is in Mexico with the 70% of them, because of the diet trends of Mexican people.…
Corporate social responsibility has been a controversy topic for many economists. Some think that a corporate does not have any social responsibility while others believe a corporate does have some social responsibility as it exists in the society and is using the resources of the society. Milton Friedman and Charles Handy are the two typical representatives for these two contrast ideas which are reflected through the two famous articles “The social responsibility of business is to increase its profit” by Milton Friedman and “What’s a business for” by Charles Handy.…
Over the years, there have been theories of Corporate Social Responsibility that have flourished. These theories have help corporations to understand the importance of Corporate Social Responsibility. Other theories have provided an explanation of beneficial or damaging effects. Most importantly, each theory provides a different perspective on applying corporate social responsibility. Overall, corporations need to understand how both theories, Systems Theory and The Triple Bottom Line theory, relate to Corporate Social Responsibility within their corporation.…
CORPORATE SOCIAL RESPONSIBILITY (CSR) is a term describing a company’s obligation to be accountable to all of its stakeholder in all its operation and activities. Socially responsible companies consider the full scope of their impact on communities and the environment when making decisions, balancing the needs of stakeholder with their need to make profit.…
This assignment will primarily focus on Corporate Social Reporting which is also known as Corporate Social Responsibility (CSR). CSR is a report which illustrates company’s performances and commitments not only to stakeholders (customers, shareholders, employees, suppliers, communities, regulators, special interest groups and society as a whole) but also to the organisations’ neighbours and environment. The main purposes of CSR are to prove that a company is acting socially, ethically, legally and environmentally and to form a long-term relationship.…
Find two examples of companies, products or organizations which display social responsibility: one which displays good social responsibility and one which displays poor social responsibility. For each, explain why you have this opinion of these firms.…
Tony Fernandes, CEO of Kuala Lumpur-based Air Asia started a low-cost airline at a time when everyone thought he would fail. He placed high emphasis on his workforce and flexible HR strategies. During the past few years, Air Asia has become one of the best low-cost airlines in Asia and it has also boosted its CSR efforts. Fernandes' basic sense of CSR starts with his people: Air Asia was one of the first airlines in Asia to hire female pilots. He says that his staff are his best asset and that he constantly uses their suggestions to improve and innovate within the company.…
Corporate social responsibility (CSR, also called corporate conscience, corporate citizenship, social performance, or sustainable responsible business/ Responsible Business)[1] is a form of corporate self-regulation integrated into a business model. CSR policy functions as a built-in, self-regulating mechanism whereby a business monitors and ensures its active compliance with the spirit of the law, ethical standards, and international norms. In some models, a firm's implementation of CSR goes beyond compliance and engages in "actions that appear to further some social good, beyond the interests of the firm and that which is required by law."[2][3] CSR is a process with the aim to embrace responsibility for the company's actions and encourage a positive impact through its activities on the environment, consumers, employees, communities, stakeholders and all other members of the public sphere who may also be considered as stakeholders.…
Retailing encompasses the business activities involved in selling goods to consumers for their personal, family, or household use. It includes every sale to the final consumer—ranging from apparel to movie tickets to books to home appliances. Retail stores include diverse sorts of shops, from kiosks and small groceries to supermarket chains and large department stores. Retailing is the last stage in the distribution process. In addition to traditional bricks-and-mortar shops, mail and phone orders, direct selling to consumers in their homes and offices, Web transactions, and vending machine sales all fall within the scope of retail sector.…
discretionary actions that affect the economic performance of the firm. CSR is a key element of…
In the 21st century, Corporate Social Responsibility (CSR) has become an important, if not essential, for businesses. In addition to basic law compliances, the focus of the consumers as well as the business world now include the impact the company has on the society and on the way they use recourses (Davis, 2010). CSR has become a contributing factor to a company’s financial performance. This is supported by the issued figures of sizeable direct contribution from CSR to a company’s profitability (International Corporate Social Responsibility Conference, 2006) from analysis of notable companies. CSR is believed to have assisted companies both externally and internally. 70% of European consumers express that they are ready to pay more on goods produced by socially responsible companies (CSR Magazine Europe, 2000). On the other hand, CSR is suggested to be one of the qualities employees would like to seek. As Copeland (2003), former CEO of Deloitte Touche Tohmatsu has highlighted, the best professionals in the world want to work for companies that exhibit good corporate citizenship. This essay aims at advocating Corporate Social Responsibility as a beneficial policy to a company’s performance through improving customers’ perceptions and employees’ work performances, and thus, can possibly result in a boost of company’s performance, particularly financially.…