guide on assignement
Communication and Decision making
Dr. Nancy Kohn
.
1
MOP Announcement
Reminder to students:
Those of you attending the Monday lecture: Next week
Monday, A il 26th, i A
M d
April
is Anzac D
Day, a public h lid bli holiday.
The Topic 8 lecture will be recorded and the link available on Blackboard later in the week for you to view in lieu of attending the lecture.
2
Outline of today’s lecture
1. Importance of communication
2. Definition of communication
3. Models of communication
4.
4 Interpersonal communication
5. Organisational communication
6. Decision making
3
1
Definitions of Communication
“Communication is the transfer and understanding of meaning.”
(Robbins, et al, 2009)
“It is about overcoming barriers.” (Blundell, 2004)
‘Communication is not a one-way transmission but a two-way
transaction dialogue.’ (Johannsen, 1971, cited in Blundel, 2004)
“The most important thing in communication is to hear what isn't
being said.” Peter Drucker (The Quotations page)
4
Accounting Advertisements: What do employers want?
Junior Business Analyst
You will be CPA/CA qualified or on the way....Strong modelling experience with advanced excel ability. You will have excellent written and verbal communication skills, be well presented and show strong commercial acumen.
Senior Manager
You must be either part or fully CA qualified, with excellent communication skills, both written and verbal. You will thrive working within a strong corporate team and
5
have a track record of working
collaboratively with your peers and clients.
Ideally you will possess
....demonstrated experience of managing, motivating and integrating professional teams.
Senior Reporting Analyst
Executive $100K+
....In addition to technical skills, the successful applicant must be able to display confidence and first class communication skills. There will be a heavy emphasis on report writing and
influencing
Dr. Nancy Kohn
.
1
MOP Announcement
Reminder to students:
Those of you attending the Monday lecture: Next week
Monday, A il 26th, i A
M d
April
is Anzac D
Day, a public h lid bli holiday.
The Topic 8 lecture will be recorded and the link available on Blackboard later in the week for you to view in lieu of attending the lecture.
2
Outline of today’s lecture
1. Importance of communication
2. Definition of communication
3. Models of communication
4.
4 Interpersonal communication
5. Organisational communication
6. Decision making
3
1
Definitions of Communication
“Communication is the transfer and understanding of meaning.”
(Robbins, et al, 2009)
“It is about overcoming barriers.” (Blundell, 2004)
‘Communication is not a one-way transmission but a two-way
transaction dialogue.’ (Johannsen, 1971, cited in Blundel, 2004)
“The most important thing in communication is to hear what isn't
being said.” Peter Drucker (The Quotations page)
4
Accounting Advertisements: What do employers want?
Junior Business Analyst
You will be CPA/CA qualified or on the way....Strong modelling experience with advanced excel ability. You will have excellent written and verbal communication skills, be well presented and show strong commercial acumen.
Senior Manager
You must be either part or fully CA qualified, with excellent communication skills, both written and verbal. You will thrive working within a strong corporate team and
5
have a track record of working
collaboratively with your peers and clients.
Ideally you will possess
....demonstrated experience of managing, motivating and integrating professional teams.
Senior Reporting Analyst
Executive $100K+
....In addition to technical skills, the successful applicant must be able to display confidence and first class communication skills. There will be a heavy emphasis on report writing and
influencing