How to Start a
Friends
and Make
Don Gabor illustrated by Mary Power
A FIRESIDE BOOK
NewYork Published by Simon & Schuster London Toronto Sydney Singapore
Contents
A Note from the Author Introduction: Meeting New People and Making New Friends Part I. Starting Your Conversations with Confidence 1 First Contact—Body Language 2 Breaking the Ice and Getting the Conversation Going 3 Five Seconds to Success: The Art of Remembering Names Part ii. Continuing Your Conversations with Wit and Charm 4 Keeping the Conversation Going Strong 5 Getting Your Ideas Across 6 Overcoming Conversational Hang-ups Part III. Endinig Your Conversations with a Great Impression 7 Closing Conversations Tactfully 8 Making Friends Part IV. Boosting Your Conversations to the Next Level 9 Recognizing and Using Conversation Styles 10 Talking to People from Other Countries 11 Customs That Influence Cross-Cultural Conversations 12 Five Golden Rules of Mobile Phone Etiquette
11 13 19 21 35 64 73 75 96 100 113 115 124 137 139 152 163 172
13 E-mail and On-line Chat Rooms: Making Conversation and Friends in Cyberspace 14 Improving Your Conversations 15 50 Ways to Improve Your Conversations Conclusion Index
178 190 197 201 203
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A Note from the Author
How to Start a Conversation and Make Friends was first published in 1983. Since then, I have written several books and audio tapes, and presented many workshops on conversation skills. Still, even after all my years of teaching and writing about this subject, I realize how much more J have to learn about the art of conversation. The revisions in this book are based on feedback and questions from hundreds of readers and students, plus additional research and personal experience. I have reorganized the book into four main sections: Starting Conversations, Continuing Conversations, Ending Conversations, and Boosting Your Conversations. Included in these sections are new and revised chapters on remembering