Organization Culture: The organization culture of Hewlett-Packard is also known as “The H-P Way”. Within the context of “The H-P Way”, the employees of the organization together with the management are expected to follow a saying “Don’t Be Evil”. The H-P Way is supposedly to be honest in all its operations and in all of the information coming out from the business organization. But, one cannot remove the fact that not all information are going out and being spread out to the whole world. It is for those with the information power to keep a secret what they know and for the whole world to find out. This is what happened to Hewlett-Packard (HP) that caused a catastrophe in the whole world. It was said that the organization is not being honest and good at all. Thus, it resulted to the whole world staying in the dark that made them look really evil.
Because of this issue, the organization culture of Hewlett-Packard experienced a major revamp especially when new CEOs took over the business organization. It became then the organization famous for its overall culture of collaboration that encourages knowledge sharing and risk taking on all levels. H-P even supports people who try out things that don't work.
Corporate Objectives:
“It is necessary that people work together in unison toward common objectives and avoid working at cross purposes at all levels if the ultimate in efficiency and achievement is to be obtained."
— Dave Packard
HP's Corporate Objectives have guided the company in the conduct of its business since 1957, when first written by co-founders Bill Hewlett and Dave Packard.
Customer Loyalty
To provide products, services and solutions of the highest quality and deliver more value to our customers that earns their respect and loyalty.
Underlying beliefs supporting this objective:
• Our continued success is dependent on increasing the loyalty of our customers.
• Listening attentively to customers
References: http://www.devbydes.com/Services_ODD-HP%20Way.htm http://www.answers.com/topic/hewlett-packard-company http://www.suite101.com/discussion.cfm/investing/4767/674-683