(BSS000-6)
Performance Management
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Acknowledgement:
First of all I would like to thank the Almighty God for providing me with the ability, strength and good health I have gained throughout the writing of this project.
Apart from my efforts, the successful completion of this report mainly depends on the support and guidelines of many others. I take this prospect to convey my appreciation to the people who have been influential in the booming completion of this project.
I would like to give you an idea as regards my supreme gratitude to all of my group members and also my other class fellows. I can’t express thanks enough for their remarkable support and assistance. I feel provoked and optimistic after attending their address. Without their encouragement and direction this project would not have materialized.
I would also like to mention about the helping behaviour of many senior students, I am very much thankful to all of them for their support and cooperation.
Table of contents: Pages
Executive Summary ------------------------------------------------------------------------ 5-6
Chapter one
Introduction
1.1 Aims --------------------------------------------------------------------------------------- 7 1.2 Objectives -------------------------------------------------------------------------------- 7
Chapter two
Literature Review
2.1 Performance Management ----------------------------------------------------------- 8
2.2 Definition ---------------------------------------------------------------------------------- 8
2.3 Background to Performance Management --------------------------------------- 8-9
2.4 The core of Performance Management ------------------------------------------- 9
2.5 Purpose of Performance Management -------------------------------------------- 9-11
2.6
References: Performance management is “a continuous process of identifying, measuring, and developing the performance of individuals and teams and aligning performance with strategic goals of the organization” Aguinis (2007, p. 2). According to DeNisi performance management is “the range of activities engaged in by an organization to enhance the performance of a target person or a group”, DeNisi (2000, p. 121). It is also defined as “processes oriented towards coordinating and enhancing work activities and outcomes within an organizational unit”, Waldman (1994, p. 34). “Process that significantly affects organizational success by having managers and employees work together to set expectations, review results, and reward performance”, Mondy et al. (2002, p. 555). Armstrong and Baron (1998, pp. 51-6), Williams (2002, pp. 219-24), Poister (2003, pp. 9-15). First of all performance management is concerned with performance improvement so that organizational, team and individual effectiveness can be achieved. According to Lawson (1995), “organizations have to get the right things done successfully”.