M3.12 & M3.26
Contents page
Contents page 2
WORK BASED ASSIGNMENT 3
MARK SHEET 5
The value of assessing performance 6
Managing performance 7
Motivating the team to improve performance in the workplace 8
The value of feedback in the workplace 9
Appendices 10
WORK BASED ASSIGNMENT - M3.12 MOTIVATING TO PERFORM IN THE WORKPLACE/ M3.26 MANAGING PERFORMANCE
Centre Number
Centre Name
Candidate Registration No
Candidate Name
TASK
This task is all about motivating the team to perform in the workplace. You should consider: the value of assessing performance; how you could motivate the team to improve performance; and the value of feedback in the workplace.
Please use the headings shown below when writing up your assignment
Assessment Criteria
The value of assessing performance
Briefly describe your organisation’s formal systems of assessment/appraisal, and your own informal practices.
Briefly explain the value of each and identify ways that you ensure that it is fair and objective, or suggest any changes that would ensure that it is.
(weighting 20% of the total mark)
The value of formal and informal performance assessment in the workplace is explained
Ways that could ensure fair and objective formal assessment are identified
Managing performance
Explain your role in performance management in your workplace. In your answer you should:
Briefly explain your role in performance management
Give an example of SMART objectives and performance standards you have agreed for your team
Explain how you would measure performance against these standards
Select an example of underperformance that has occurred in your workplace (or could potentially occur) and explain a performance improvement technique that you used (or could use) to address this variance
(weighting 30% of the total mark)
The role of the first line manager in performance management is briefly explained
SMART objectives are set for