Impact of E-Commerce in Malaysia
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INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS
VOL 3, NO 10
FEBRUARY 2012
The Impact of E-commerce Technology Resources and Management Skills On Organization Capabilities In Malaysia
Mutia Sobihah Abd Halim (Corresponding Author) Politeknik Hulu Terengganu, Kuala Berang, Terengganu, Malaysia. Nuru Mazlia Musa Politeknik Hulu Terengganu, Kuala Berang, Terengganu, Malaysia. Ahmad Munir B. Mohd Salleh Embat Faculty of Management and Economy, Universiti Malaysia Terengganu, Malaysia. Wan Abd Aziz B. Wan Mohd Amin Faculty of Social Development, Universiti Malaysia Terengganu, Malaysia. Mohamad Saladin Muda Faculty of Management and Economy, Universiti Malaysia Terengganu, Malaysia. Noor Maizura Mohamad Noor Faculty of Technology and Sciences, Universiti Malaysia Terengganu, Terengganu, Malaysia.
Abstract This study aims to determine the relationship of E-commerce technology resources and management skills on organizational capabilities in the hotel industry in Malaysia and the factors associated with it. Measurement tools for E-commerce technology resources and management skills adapt from Duncan and Bogucki (1995), and Mata, Fuerst & Barney (1995). The findings show the E-commerce capabilities is higher with a mean of 3.23 compared with E-commerce benefit of 3.22. The study also found that Ecommerce management skills with a mean of 3.23 and E-commerce technological resources with a mean of 3.22. The study also shows that there is a correlation between the ability of the organization (the Ecommerce benefit and E-commerce capabilities) with variable E-commerce technology resources and management skills. While regression analysis 'stepwise' E-commerce technology resources as the most dominant factor in predicting organizational capabilities and E-commerce benefits. While E-commerce management skills is the most important factor in influencing the E-commerce capabilities. Keywords: E-commerce, E-commerce technology resources,
INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS
VOL 3, NO 10
FEBRUARY 2012
The Impact of E-commerce Technology Resources and Management Skills On Organization Capabilities In Malaysia
Mutia Sobihah Abd Halim (Corresponding Author) Politeknik Hulu Terengganu, Kuala Berang, Terengganu, Malaysia. Nuru Mazlia Musa Politeknik Hulu Terengganu, Kuala Berang, Terengganu, Malaysia. Ahmad Munir B. Mohd Salleh Embat Faculty of Management and Economy, Universiti Malaysia Terengganu, Malaysia. Wan Abd Aziz B. Wan Mohd Amin Faculty of Social Development, Universiti Malaysia Terengganu, Malaysia. Mohamad Saladin Muda Faculty of Management and Economy, Universiti Malaysia Terengganu, Malaysia. Noor Maizura Mohamad Noor Faculty of Technology and Sciences, Universiti Malaysia Terengganu, Terengganu, Malaysia.
Abstract This study aims to determine the relationship of E-commerce technology resources and management skills on organizational capabilities in the hotel industry in Malaysia and the factors associated with it. Measurement tools for E-commerce technology resources and management skills adapt from Duncan and Bogucki (1995), and Mata, Fuerst & Barney (1995). The findings show the E-commerce capabilities is higher with a mean of 3.23 compared with E-commerce benefit of 3.22. The study also found that Ecommerce management skills with a mean of 3.23 and E-commerce technological resources with a mean of 3.22. The study also shows that there is a correlation between the ability of the organization (the Ecommerce benefit and E-commerce capabilities) with variable E-commerce technology resources and management skills. While regression analysis 'stepwise' E-commerce technology resources as the most dominant factor in predicting organizational capabilities and E-commerce benefits. While E-commerce management skills is the most important factor in influencing the E-commerce capabilities. Keywords: E-commerce, E-commerce technology resources,