Prof. Dr. Robert J. Zaugg robert.zaugg@unifr.ch
Individual Behavior
Learning Objectives
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Explain the nature of the individual-organization relationship Define personality and describe personality attributes that affect behavior in organizations Discuss individual attitudes in organizations and how they affect behavior Describe basic perceptual processes and the role of attributions in organizations Explain how workplace behaviors can directly or indirectly influence organizational effectiveness
Organizational Behavior
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Prof. Dr. Robert J. Zaugg
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Individual Behavior
People in Organizations
Psychological contracts: A person’s set of expectations regarding what he or she will contribute to the organization and what the organization, in return, will provide to the individual – An individual’s contributions to an organization include: – Effort, skills, ability, time, loyalty – Organizations provide inducements to individuals in the form of tangible/intangible rewards
Organizational Behavior
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Prof. Dr. Robert J. Zaugg
Individual Behavior
Figure 3.1 The Psychological Contract
Organizational Behavior
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Prof. Dr. Robert J. Zaugg
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Individual Behavior
People in Organizations
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The person-job fit: The extent to which the contributions made by the individual match the inducements offered by the organization Individual differences: Personal attributes that vary from one person to another
Organizational Behavior
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Prof. Dr. Robert J. Zaugg
Individual Behavior
Personality and Organizations
The “Big Five” Personality Traits – A set of fundamental traits that are especially relevant to organizations – Agreeableness: The ability to get along with others – Conscientiousness: The number of goals on which a person focuses – Negative emotionality: Characteristics are moodiness/insecurity – Extraversion: The quality of being comfortable with relationships – Openness: The capacity to entertain new ideas and to