This paper is aimed at addressing the 4keys terms glossary selected which are suitable in mental health unit. The 4 keys words have the following; empathy, informed consent, resilience and continuity of care. These 4 keys words have reflected many times in my previous worked as an assistance nurse with an ACT agent known as Rubies Nursing ACT. In this role, I have cared for both moderate and highly mental ill patients at the ageing facilities and in the hospital facilities. However, as a nurse it was vital to have applied the central knowledge of the 4keys terms of being an empathy, Informed Consent, Resilience, and Continuity of care role to all patients with many more challenges in my role. Subsequently, as a commencing student …show more content…
It signifies a combination of abilities and characteristics that interact dynamically to allow an individual to bounce back, cope positively, and function above the norm in spite of significant stress. Although researchers agree on multiple domains to the concept of resilience, it can be viewed as a qualitative categorical construct. Qualities of resilience, such as social competence, problem-solving ability, resistance to failure, and sense of purpose in nursing students are helpful when nurses deal with people facing vulnerability (Benard, 2011). Social competence includes response to positive feedback, empathy, ability to move between different cultures, flexibility, clear communication and sense of humour. Problem-solving ability includes planning skills, resourcefulness, and willingness to seek help, creativity and critical consciousness. Resistance to failure includes refusal to accept negative messages about oneself, detachment, and persistence. Purpose of a resilience nurse includes having an ability to establish goals, culture of spiritual, positive approach and be achievement oriented (Benard, 2011). Resilient students have capacity and empowerment for more positive response. Nurses may contribute their attributes of social competence, problem-solving ability and persistence in achieving the goal of caring in the mental health unit. Nurses also have the inner resource to overcome the adversity and have more verbal skills, self-confidence, and sense of humour. Nurses fulfil what is required to maintain relationships and are confident of succeeding now and in the future, persevering toward goals, and hope to succeed and sustaining and bouncing back and resiliency to attain