International Organisational Behaviour

Introduction This assignment will analyse the organisation behaviour of two mining companies: WMC Resources and BHP Billiton. It will discuss issues such as: motivating in the short term, resistance to change, internal and external forces that favour change, characteristics of an effective team, factors of team effectiveness, and how to use punishment strategies successfully. Summary Clear understanding of the relationship between performance and outcomes – e.g. the rules of the reward ‘game’ Trust in the people who will take the decisions on who gets what outcome (BHP) Transparency of the process that decides who gets what outcome The people who will make the decisions (BHP) have stated “we continue to grow and expand our business quite significantly, and that always requires first-class people” So this again should be used to motivate the employees into realising that, good performance leads to your desired outcome (keeping their job). Evidence to justify this is the following example; there are three sales representatives who are candidates for promotion to one sales manager’s job. Bill has had a very good sales year and always gets good performance evaluations. However, he isn’t sure that he wants the job because it involves a great deal of travel, long working hours, and much stress and pressure. Paul wants the job badly but doesn’t think he had much chance of getting it. He has had a terrible sales year and gets only mediocre performance evaluations from his present boss. Susan wants the job as much as Paul, and she thinks that she has a pretty good shot at it. Her sales have improved significantly this past year, and her evaluations are the best in the company. Expectancy theory would predict that Bill and Paul are not very motivated to seek the promotion. Bill doesn’t really want it, and Paul doesn’t think he has much of a chance of getting it. Susan, however, is very motivated to seek the promotion because she wants