Interpersonal Communication 
Emotions in Interpersonal Communications
BSHS / 385
22 June 2015
Emotions in Interpersonal Communication Interpersonal communication can be expressed in many different forms to include verbal, nonverbal, and written. Interpersonal communication takes place when 2 or more individuals interact personally in a face-to-face discussion ("Interpersonal Communication And Human Relationships", 2015). When people communicate, our tone, choice of words, and nonverbal use of body language lets the other person know how we are feeling at the moment of exchange. All of these affect or are affected by the emotion we are feeling at that same time. As we interact with our client and learn about their issues, we are developing a relationship with that individual. How we relate to the client is important. There are different situations when a persons’ therapist will have empathy for their client. In other situations, the therapist will have sympathy for their client or show sympathy for their situation. Both empathy and sympathy deal with the feelings concerning another person. The type of emotion displayed can make a difference to the client. It can help to establish and build trust between the client and the helper ("Interpersonal Communication And Human Relationships", 2015). When empathy is shown for the client, it helps to build upon the relationship that is developing between the therapist and the client. From the clients’ perspective, empathy shows that you are paying attention and are connected with their feelings. It shows that you understand what your client is telling you, and shows common courtesy and respect. These behaviors will help to draw out more information from you client. Having sympathy for a client or their situation is similar, yet different than having empathy. Sympathy is an emotion that shows compassion for your client, or their situation. You could also be commiserating with the client, acknowledging that you understand
BSHS / 385
22 June 2015
Emotions in Interpersonal Communication Interpersonal communication can be expressed in many different forms to include verbal, nonverbal, and written. Interpersonal communication takes place when 2 or more individuals interact personally in a face-to-face discussion ("Interpersonal Communication And Human Relationships", 2015). When people communicate, our tone, choice of words, and nonverbal use of body language lets the other person know how we are feeling at the moment of exchange. All of these affect or are affected by the emotion we are feeling at that same time. As we interact with our client and learn about their issues, we are developing a relationship with that individual. How we relate to the client is important. There are different situations when a persons’ therapist will have empathy for their client. In other situations, the therapist will have sympathy for their client or show sympathy for their situation. Both empathy and sympathy deal with the feelings concerning another person. The type of emotion displayed can make a difference to the client. It can help to establish and build trust between the client and the helper ("Interpersonal Communication And Human Relationships", 2015). When empathy is shown for the client, it helps to build upon the relationship that is developing between the therapist and the client. From the clients’ perspective, empathy shows that you are paying attention and are connected with their feelings. It shows that you understand what your client is telling you, and shows common courtesy and respect. These behaviors will help to draw out more information from you client. Having sympathy for a client or their situation is similar, yet different than having empathy. Sympathy is an emotion that shows compassion for your client, or their situation. You could also be commiserating with the client, acknowledging that you understand