Non-verbal communication is a way of communicating ideas and opinions without talking. This may be through body language, facial expressions, and tones of voice, hand gestures, signs/symbols and other visual aids. It is very important that care workers are able to recognize even the slightest change in body language, especially if the patient is speech impaired and can not verbally communicate when they are in pain or upset. Care workers must also be aware of the messages and signals that they give off by their own body language when working with others.…
Facial expression and body language are very important when displaying professionalism. Some don’t realize and not meaning to. Some expression can express a negative vibe and become insulting to the patient. It is important to disclose neutral expressions to avoid conflict.…
A human service professional must ensure that he/she portrays a professional image. There are various aspects that improve the creation of an appropriate picture. Facial expressions go a long way in helping the professional creates the intended image (Henslin, 2011). A smile or frown is the first thing that Todd and Reggie will see even before they hear what the professional has to say. There might be a difference in facial expressions, and their meaning between cultures but most are similar such as those showing happiness and fear. Gestures are deliberate…
Many people have a hard time with communication, and can find it difficult to tell others what they think or to give them bad news. Sometimes, they can’t find the right words to express the things they want to say. Body Language however, is always honest and can always be counted on. Some people who are hard of hearing or talking can use sign languages or facial expression to communicate what they feel.…
Erika, I also believe that mandatory classes should be require of all healthcare workers to acclimate them to the importance of and the resources available to properly communicate with non-English speaking patients. Healthcare providers that are aware of the availability of interpreter services, will utilize these services more often to break down communication barriers and provide cultural appropriate care to those that do not share the same language (McCarthy, Cassidy, Graham, & Tuohy, 2013, p. 339). This discussion post has informed me of the policies and resources available in my own organization and the importance of seeking this assistance early on with individuals who speak limited English or another language. Education and awareness…
The video displayed Sue Johnson, a counselor who works with a couple using the Emotionally Focused Therapy (EFT). During the interview the counselor Sue begin the exploration stage by going over somethings that they have discussed in their previous meeting. She explained to the couple that she would be taking notes during the session to help her stay on track with what is important. She also explained to them that if there is something that she is saying that isn’t correct, they have the right to stop her at any time. During the interview session Sue used verbal and non-verbal skills by facing the clients while speaking with them. She used body gestures such as the nodding of the head and also hand gestures, she was expressing her feelings while using the nonverbal skills. The counselor focused on being calm, polite, and focused which showed excellent verbal communication. Not only did the counselor have good communication skills, she was also good at showing empathy towards the couple. While Patty was explaining to Sue how she had realized that she was stilling holding on to some pain from her previous marriage and divorce. Sue showed nothing but empathy for the client,…
To demonstrate effective communicational skills one must use one to one interaction for example to communicate. This was done through acting skills such as hand gestures that can be used as a stimulus or signal to the other person to listen or to calm down. For example if two people are conversing and one is speaking in a loud aggressive tone, the other person can use hand gestures to make them calm and quieter. Furthermore to use interactive skills a person can use hand gestures once again to cater to the person’s emotional needs. An example of this in a health and social care setting can be, when a doctor is giving news to a family member that their spouse has passes away, using a pat on the pact can show emotive interaction to show respect of sympathy towards the patient.…
A friend of the family asked if the nurses could note down the procedures for the patient. The friend proceeded to use British Sign Language (BSL) to pass on information when trying to converse with the patient. The BSL use several movements which include hand gestures, lip patterns, fingerspelling and facial expression (National Health Services choices, 2013).…
Communication provides a means for people to connect to each other and provides a bridge so that we can share information, signals, or messages between us (Giger, 2013). In the healthcare setting it is imperative that the communication between patient and provider be exchanged quickly, accurately and effectivity. One of the most demanding situations for members of a linguistic team is assisting the conversation between the healthcare professional and the patient (Issacs, Laurier, Turner, & Segalowitz, 2011).…
Neil Lister (2015) states: “Because of the complications caused by the language barrier, we had to rely on body posture and body language to communicate, sometimes with good results, but sometimes not.” The most important part of the nursing process happens to the comprehensive assessment. Sharon Jensen (2011) describes health assessment as the process of “gathering information about the health status of the patient, analyzing and synthesizing those data, making judgements about nursing interventions based on the findings, and evaluating patient care outcomes.” In other words, the health assessment is not only the first step or part of the nursing process but it is the cornerstone of the nursing process. How difficult and inaccurate would be to rely only on body posture and body language to gather information from a perhaps depressed or mentally impaired patient? In addition to the obstacles that language barrier imposes on the health assessment, it limits the necessary therapeutic communication that must be carry out with these specific…
When I was choosing my pictures for my Psychological Gesture, I notice something that I didn’t even pay attention before which it is my cheesy smile. I didn’t know that I smiled this way when I was young. I thought that something I started to do when I grow up. Also another thing that I noticed is my pose in every picture, I love posing so much. Last but not least that I get a lot of comments on is how I stand and how my left leg is always in a wrong position and not standing strength. One day I was standing in line and someone came up to me and was like “oh my god I thought your leg is broken, how are you standing like that.” That was really funny because I always get comments on it even my family and friends always telling me not to stand…
Nonverbal communication, such as the use of gestures, helps to complement and reinforce meanings of verbal messages. However, when communicating with people from cultures that are different from your own, it is important to understand possible contradictions in the meanings of gestures such as finger signals and head movements.…
The realities of today's healthcare environment require solutions that are practical and effective. Low health literacy, cultural barriers, and limited English proficiency have been coined the "triple threat" to effective health communication by The Joint Commission (Schyve, 2007). Forms of communication are important in everyday life but can be crucial in regards to health care. In communication the health care team must first understand where that patient is from to what and how they can address the situation to start the process. This is called cultural awareness. The health team members must be careful. They can use verbal, nonverbal and visual cues to help educate the patient. Knowing she is upset at this point the best practice is to start off calm and call the translator. In the hospital setting do not use family or friends whenever possible due to them not possibly translating the correct medical information. In the English language some foreigners find it harder to read the English language so drawing pictures could help if appropriate. Visual tactics could also help like demonstrating a wound care or transfer. Becoming a Skilled Communicator has five factors that include: becoming aware of self-deception, and becoming reflective, authentic, mindful, and…
In our interaction with the world around us, we always communicate to different people, especially in our everyday activities, like riding a cab, choosing a meal for breakfast, schooling, shopping, and a lot more. This interactions use our body and these convey different interpretations to people, like hand gestures it is a non verbal communication which we used consciously and unconsciously that can actually replace a verbal phrase according to Laurie Wilhem (1993) this kinds of gestures have different style for the use of communication.…
At times I felt it was difficult to pay attention to the sigh language because of the speed in which the characters were signing. Mentally, my mind was still trying to follow along with the audible spoken word, and this caused a delay in processing the sign language movements, facial expressions and nonverbals being portrayed. Watching this play helped me to get excited about how far I've come in my personal goal to learn sign language and become an active member within the ASL community. It was amazing how the characters' sign language interpretation appeared to keep up with the verbal script. It is very visible to see how ASL uses a shortened or summarized version of a sentence during interpretation.…