Interpreting Disorders: The Interaction Communication Model

The interaction communication model explains the way people send and receive messages whether it is verbal or nonverbal. This shows the many components of a person having a conversation and the components that effect the conversation. People use it in their everyday life whether at school, watching a play, or at an interview. For example the interaction communication model is used when doctors tell patients bad news or telling them what is wrong. The doctor in this situation would be the source by trying to encode the information or bad news to their patient. The doctor may have to use gestures or change their tone of voice to help the patient to decode the information that they are trying to reveal. A doctor in this case may show an x-ray or an image of the patient body to help the family to know what is exactly is wrong with the
patient body. Then the doctor may explain the procedure the patient will have to go through to fix or help with the situation. Though if the doctor has a hard time finding a way to say or show something the message may end up being decoded incorrectly. There are two types of channels called the visual and auditory which is transmitted to the receiver.
The receiver will decode the message depending on their personal view or belief. For example if a doctor tells a patient that they are sick or have an illness the patient might pray instead of taking the prescribed medicine because of their beliefs. The patient may be able to tell what the doctor has to say before the doctor even gives them the news. This is usually because of the posture or the gesture that the speaker or in this case the doctor uses. Though a message could be blocked because of a noise that is happening around them whether it is internal or external noise. An example of external noise is that the baby could be crying while the doctor is letting the mother know what is going on. This could make it to where the mother misunderstands the doctor or is unable to hear. An example of internal noise is that the parent could be worried about the child and that is the only thing on their mind. This would make their mind clouded which would interrupt the message that coming from the doctor and is known as the psychological
cause.
Feedback is a way the speaker knows how to turn the conversation depending on the audience facial expressions. A doctor may try to take a slow approach to the patient family when they have bad news to tell them. They may start by telling the patients family to take a seat and then end up telling them what happened. Then if necessary the doctor may try to comfort the family and tell them everything will be alright. They also use patient’s facial expressions to tell when the patient is lying to them about a question that they asked.