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Managing Event Personnel

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Managing Event Personnel
Managing personnel in major sport event organizations: what strategies are required?

Human resource management can be defined as is the utilization of individuals to achieve company objectives. Managers need to coordinate and handle their workforce effectively. The management have to consider the rules and regulation that been set by the government, dealing with the work environment and last but not least dealing with the human attitude. Employee that is happy with their work and the workplace environment, acquire job securities and enjoy what they do, often boost company or organizations performance. In the event industry, the task in handling human resources is very unique and challenging. According to the article by Clare Hanlon from Event Management Journal (2006), the challenges can be set into 5 stages. The five stages are as follows; establishing an organizational structure, selecting personnel, inducting personnel, managing teams and also retaining personnel.
3 types or personnel a) Paid personnel
Employee that is permanently involve in the event b) Seasonal personnel
Employee that been hired as a part timer, seek extra income c) Volunteer personnel
Voluntarily doing jobs for the event, supporting workforce
Establishing an Organizational Structure
In the early stage of organizing the sports event, it is recommended by Getz (1992), minimal organizational infrastructure is required. Each organizational structure must know their task and also each of them have different jobs to perform. As the time goes by the structure may be expand into other few small structure. This will help smooth their jobs.
Selecting Personnel
Selecting personnel basically is to identify the right person for the right jobs according to their skills, experience and expertise. In this article they have list 5 strategies in the selection process of the employee. i) Selecting brief incorporating detailed job descriptions and linking requirements to the



Cited: Hanlon, C & Stewart, B. (2006) Managing personnel in major sport event organizations: what strategies are required? Event Management, Volume 10, Page Number 77 – 88 Mondy, W, R & Noe, R, M

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