Managing Generational Defferences
CSGB6101
Human Capital Management
MANAGING GENERATIONAL DIFFERENCES IN THE WORKPLACE CASE STUDY OF FELDA
Prepared by
GROUP 3 :
Name
Matrix No.
Phone. No.
E.Mail Address
Khadijah Mohamad Radzi
CGA130056
019-6795231 khadijah.fahim@gmail.com Nasira Banu Rahim Khan
CGA130106
019-3612038 nasira@bnm.gov.my Yu Kong Cing
CGA120010
012-6842818 kcyu@fella.com.my Prepared for
DR. MOHAMMAD NAZRI BIN MOHD. NOR
Submission Date: 15 May 2014
Due Date: 19 May 2014
Word Count: 3859
Content
Page
1.0 Executive Summary 1
2.0 Background of Study 2-6
3.0 Problem Statement 6-8
4.0 Research Question 8
5.0 Objectives of Study 8
6.0 Literature Review 8-9
7.0 Discussion 9-12
8.0 Recommendation 12-15
9.0 Conclusion 15
10.0 References 16
11.0 Appendix 1 – Organizational Chart
1.0 Executive Summary
The purpose of this paper is to study the differences and similarities of four generations of FELDA workers and the implication of it to the organization’s competitiveness. FELDA has been chosen for the study because it is a unique organization involved widely in business as well as community development in 319 Felda Settlements. With a total employee of 3,990 people working locally and overseas it is truly a challenging task for the management to keep pace with the diversity in the workplace. As we want to have an effective relationship with other human beings, we must at least know them well as a single individual. Each of us has our unique background, personal characteristic, preferences, and style. The knowledge of generational information is tremendously significant in our work place, especially in today challenging environment. Recognising this issue and knowing how to bridge the gap will bring employee productivity and efficiency to a company, such as FELDA, in this case.
When differences and similarities of
Human Capital Management
MANAGING GENERATIONAL DIFFERENCES IN THE WORKPLACE CASE STUDY OF FELDA
Prepared by
GROUP 3 :
Name
Matrix No.
Phone. No.
E.Mail Address
Khadijah Mohamad Radzi
CGA130056
019-6795231 khadijah.fahim@gmail.com Nasira Banu Rahim Khan
CGA130106
019-3612038 nasira@bnm.gov.my Yu Kong Cing
CGA120010
012-6842818 kcyu@fella.com.my Prepared for
DR. MOHAMMAD NAZRI BIN MOHD. NOR
Submission Date: 15 May 2014
Due Date: 19 May 2014
Word Count: 3859
Content
Page
1.0 Executive Summary 1
2.0 Background of Study 2-6
3.0 Problem Statement 6-8
4.0 Research Question 8
5.0 Objectives of Study 8
6.0 Literature Review 8-9
7.0 Discussion 9-12
8.0 Recommendation 12-15
9.0 Conclusion 15
10.0 References 16
11.0 Appendix 1 – Organizational Chart
1.0 Executive Summary
The purpose of this paper is to study the differences and similarities of four generations of FELDA workers and the implication of it to the organization’s competitiveness. FELDA has been chosen for the study because it is a unique organization involved widely in business as well as community development in 319 Felda Settlements. With a total employee of 3,990 people working locally and overseas it is truly a challenging task for the management to keep pace with the diversity in the workplace. As we want to have an effective relationship with other human beings, we must at least know them well as a single individual. Each of us has our unique background, personal characteristic, preferences, and style. The knowledge of generational information is tremendously significant in our work place, especially in today challenging environment. Recognising this issue and knowing how to bridge the gap will bring employee productivity and efficiency to a company, such as FELDA, in this case.
When differences and similarities of
References: 5. Linda Gravett, PhD, SPHR and Robin Throckmorton, MA, SPHR, 2007, Bridging the Generation Gap: How to Get Radio Babies, Boomers, Gen Xers, and Gen Yers to Work Together and Achieve More, Cincinnati, United States. 6. Wils T., Saba T., Waxin M.F & Labelle C. (2011). "Intergenerational and Intercultural Differences in Work Values in Quebec and the United Arab Emirates", Relations Industrielles/Industrial Relations, 66(3), p. 445-469. 7 8. Flynn, G. (1996, November.). Xers VS Boomers: Teamwork or trouble? Personnel Journal, 75(11), 86-89. 9. Schizas, Charalambos L. (1999, June.). Capitalizing on a generation gap. Management Review, 88(6), 62 10 11. Mitchell, S. (2002). American generations: Who they are, how they live, what they think. Ithaca, NY: New Strategists Publications. 12