PG Programme Tourism, Hospitality, Events and Food
Module: managing People
September 2012
Module Leader: Dr Emma Martin
Managing People
In an age of unprecedented competition where the focus of effort is frequently orientated towards measures of financial accountability those organisations who neglect or mismanage their human resources will ultimately suffer. Whilst short term financial considerations may dominate, the importance of managing people within the service industries is well documented.
This module is designed to help you develop as a non Human Resource specialist manager and give you an awareness and understanding of the issues surrounding the management of people. It is based on the premise that the effective management of people is a key determinant in organisational success.
Within the module you will explore the context of employment and current trends within your sector, including labour markets, motivation to work and employee diversity as well as specific Human Resource Management practices for example, Recruitment and selection, Performance management and Reward. The module will encourage you to develop competence in applying relevant theoretical principles to organisational contexts and enhance your knowledge and skills concerning the management of self and other in an organisational setting.
Module aims:
1. To investigate and understand the context of employment within your sector.
2. To develop knowledge of different issues and aspects of Human Resource Management as it is practiced within your sector.
3. To develop your awareness and skills in managing people.
4. To develop the ability to learn independently and in cross cultural teams.
5. To build oral and written communication skill appropriate to Masters Level study.
Module objectives: By the end of the module you will be able to:
1. critically appraise