Ruth Muraszko/Michelle Hunter
29th November 2011
Roberta Zalubelova
K1169058
Executive Summary
The purpose of this assignment is to critically reflect on myself, in terms of my strengths and weaknesses, the team role I play, what motivates me to perform, how I learn and my future career plans.
I am a friendly, flexible and helpful person and I like to give advice to my colleagues when needed. I lack self-confidence and I need to improve my time management to help me to have a more productive and less stressful day.
From the learning style questionnaire I discovered I have strong preference for a reflector, theorist and pragmatist style and I need to develop an activist style.
I am motivated by expectation, I put more efforts into my work when I know there are expectation rewards related to my performance.
After using The Johari Window, I came to conclusion that I do not hide much of my personality. My two unknown characteristic from others are that I am shy and sensitive.
I learn by from observing my colleagues, and I listening other views. I am a good team worker. I like challenge and often like to win.
I made an action plan with activities I need to develop, these includes - to gain a further qualification, improve my IT skills, learn to touch-type and deliver exceptional customer service to increase my sales.
Table of Contents 1.0 INTRODUCTION .........................................................................................................................4 2.0 FINDINGS.....................................................................................................................................5 3.1 SWOT................................................................................................................................5 3.2 TEAM