Service Project
(CSP 1001)
University of Technology, Jamaica
Name: Shanece Robinson
ID#: 1200775
Year: 2012/13
School: University of Technology, School of Pharmacy
Semester: Two (2)
Name of Agency: University Hospital of the West Indies
Lecturer’s name: Miss Stacy-Ann Nelson
Tutorial day/time: Friday 9am-10am
Reflection #4
The best part of my community service at the University Hospital of The West Indies was the time spent interacting and assisting the needy patients. Each minute spent at community with them gave me a sense of joy. It was really great to know that I used my interpersonal skills to make these persons feel hopeful in their dull moments. Another best part of my service was organizing the documents, I felt quite active and vibrant about doing it.
The worst part however, was being there and hearing the cries of pain of the patients. It was very heart aching to hear the patients moaning the pain they were undergoing, it felt even worst to know that I couldn’t help stop the pain they were feeling. Another devastating experience was the amount of hours that some of the nurses had to work, most of them started work from like 8.am and wasn’t off until like 8.pm in the night or even later.
I achieved my objectives to a moderate extent; I gained a sense of self growth, I assisted the nurses in whatever ways I could thus alleviating their work load. In doing that the nurses were able to offer their 100% service to the sick patients. With this done the patients were being released at earlier dates, thus providing space other sick patients to admit. Also I was able to improve my time management skills, this was achieved by having specific time by which I volunteer and get my school work done.
Working by a formal schedule I am now able to manage my time more efficiently. My communication skills improved as well, that was one of my main objectives. This was achieved through the amount of time that was spent interacting with the